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Find a Location

Proof Eyewear has 1 locations, listed below.

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    Business ProfileforProof Eyewear

    Eyeglass Suppliers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    314 S 9th St Ste 100, Boise, ID 83702
    BBB File Opened:
    10/25/2012
    Years in Business:
    13
    Business Started:
    12/9/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Tanner Dame, Member
    Contact Information

    Principal

    • Mr. Tanner Dame, Member

    Customer Contact

    • Mr. Tanner Dame, Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/26/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I timed my order around Proof's purported Father's *** Sale, 25% off. When I tried to use the code, DAD25, it didn't work for me. The original emails I got about the sale on June 13th and June 15th did not say when the sale ended. I was placing the order on Monday, June 19th, the day after Father's ***, which was Sunday, June 18th. As I didn't know when the sale expired I originally thought Monday might be included in the sale. When the code didn't work, I concluded that the sale must have already ended. I placed my order around 1pm on Monday. A couple hours later I got an email that the Father's *** Sale had been EXTENDED an extra day. The subject line of the email was "Father's *** Sale Extended." I've c/ped the email below:------- Original Message -------On Monday, June 19th, 2023 at 2:52 PM, Proof Eyewear <**********************************> wrote:LAST CHANCE FATHERS DAY SALE USE CODE: DAD25 We want all the dads and father figures to feel special, so we extended the 25% OFF Fathers *** Sale ONE more day! Expires tomorrow to so hurry and catch your last chance!No longer want to receive these emails? Unsubscribe.Proof Eyewear ***************************************************** --As you can see, I received this email about the sale being extended on Monday, June 19th. I replied to ********************************** and said the code hadnt worked for my order. I asked if they would honor the sale price for my purchase, as I clearly placed my order within the extended sale window. At first I received no answer so I forwarded the email to ********************************************** I then finally received a response. This company had their Fathers *** Sale Extended email right in front of them and yet refuse to admit they extended it. They claimed the sale ended at the end of the day on Sunday. They refused to honor the 25% discount for my Monday purchase.It's sad that a company that seems to have such a good mission is so dishonest. It makes me question all their claims about their products.
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