Delivery Service
Intelligent PostThis business is NOT BBB Accredited.
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Complaints
This profile includes complaints for Intelligent Post's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 9 total complaints in the last 3 years.
- 0 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:06/19/2024
Type:Service or Repair IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I shipped all those items off and they were supposed to have reimbursed my money but they didn't I'm behind on my rent for that my lights got disconnected and my water my life is a mess and I still can't get it back right my landlord is trying to work with me but he is getting aggregated cause I gave him the screen shots of what I was doing and I was under the assumption from what they told me I was going to get my reimbursed on 06/02/2024 and I Have not receive NOTHING YET. I have called every number I have for them and they will not answer there phone to Save my life this had been a total nightmare for me and my two boys. They shouldn't take peoples money like that I work to hard to get to where I am I'm a single mother of two boys and two dogs my boys are 9 yrs old and 5yrs old and I feel like I let them down completely PLEASE BBB HELP ME GET MY LIFE BACK PLEASE I CANT AFFORD TO LOSE MY HOME ME AND MY BOYS DONT HAVE NOWHERE TO GO WE WILL BE HOMELESS PLEASE HELP THANK YOU ******* ********Initial Complaint
Date:06/06/2024
Type:Order IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
a company called intelpost reached out to me as a job oppurtunity. So suspected something wasnt right. So I connected BBB and it shows that this company is a scam.Initial Complaint
Date:05/17/2024
Type:Delivery IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Intelligent Logistics LLC company is not legally able to do business, the fraudsters are posing as a shipping company by sending stolen goods and having the victim re-ship in their name. All the red flags were there and I fell victim. I did shipments and when it cam time for payday, they did not deposit the funds. I should have been more careful & did a better research on the company.Initial Complaint
Date:05/17/2024
Type:Service or Repair IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Intel post is a fraud. They contacted me and informed they found my resume on indeed and would like to pursue employment with me. They told me I would be shipping employee. They will send me packages and I would have to send to their clients within a 24 hour time span. I also get VIP packages that’s worth a $100 bonus. They tell you, you have a base salary of $3200 and each package you send out is a bonus of $40 if you get send it out in 24 hours they provide the shipping label. They have a portal you have to create a account on and you have to upload pictures of each package once it comes and request a shipping label. You have to work a month before you get paid so they will know you are legit, won’t steal, and will last so you have to wait 30 days to get paid. I started 4-17-24 suppose to get paid on 5-17-24 and I didn’t receive my check they locked me out of the portal and stop answering my calls. The packages comes in your name or someone else name. Then it was a lady who said I had got promoted and that I would be a purchasing manger so I would go but they items with their money. She wanted me to pay my credit card bill with a routing and checking account number she said that was their company account. I didn’t feel comfortable with that so I told her I didn’t have a credit card, so she informed me that they would send me a check. She sent me a check through my email and told me to print it out on regular paper and mobile deposit it in my account. At the point I figure it was a scam I took the check to the bank and she couldn’t confirm the account was even real. She became very irate that I told her I took the check to the bank and I wasn’t going to deposit it because I didn’t feel comfortable with it. She was very upset we was arguing back and forth because I took it to the bank and said I wouldn’t deposit it. I don’t know exactly the purpose and what they are doing but I don’t want anyone else to fall victim of this scam.Initial Complaint
Date:04/26/2024
Type:Service or Repair IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Intel Post sends packages to your home and in the your name, then sends packages in the name of someone that’s supposed to me the manager. While in the process of processing the packages you they advised that every time you get paid there will be mail that comes from ****** and Not to open it, they will advise and provide the address where to send the check.
They harasses you with phone calls, they say no weekend work and send packages for you to accept, the send the W4 fire on Sunday to be filled out for tax purpose which didn’t seem right.Initial Complaint
Date:06/09/2023
Type:Service or Repair IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Have not been paid after work for a monthInitial Complaint
Date:05/26/2023
Type:Service or Repair IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Started 4/26/2023 I have receipts of sending off packages but unable to log in because the account was deactivatedInitial Complaint
Date:05/16/2023
Type:Customer Service IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On Wednesday the 19th of April close to midday, I have received the call from Jasmin A***** ***** ******** representing Intelligent Logistic LLC who offered me a job as a package inspector (where I will receive or sometimes pick up packages that are going to be sent abroad. I would cut open the packages, inspect the condition, reseal and ship it). I was on my way to travel up north to bury my uncle and could not dedicate time to learn about the company. When I came back around the 25th, I have called them to follow up. They requested that I send them a picture of my id (front and back) along with a picture of myself holding my license. Since they wanted to get a background check, I even had to provide my ssn, my address, etc. I was given a portal by my supervisor Marco Cordell (986) 300-4009 to log in to see how many packages I will receive. On May 7th someone suggested that they are a bogus company. I have filed a police report on the 9th and I have received 3 packages, and I refrain from calling them, nor logging in their portal. On May the 11th, after they constantly texting and calling me about the packages, I told them that the police will investigate potential illegal packages. And suddenly, the calls and texts ceased! I am no longer able to get to the portal and they have access to every of my vital information. Last night my wife received a notification to pick something up at cosco. I just want to have everything traced and investigated, and hopefully clear my name up.Initial Complaint
Date:05/11/2023
Type:Order IssuesStatus:UnpursuableMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I randomly received a call from this business called intelligent post LLC they had contacted me and told me they wanted to give me a job employment opportunity they had told me that I would get paid after 30 days of my employment now today may 10th makes the 30 day mark and i have not received no payment i gave this supposedly company my information my id and my personal address and my banking information now im am out of employment and fear what will happen next because I filled out a tax form to be employed with this company i have been sending packages and picking up packages for this company im truly worried about what these people and what they will do next all i wanted was a good paying employment opportunity now i will have to suffer because i depended on this jobs pay me so that to pay my bills and etc these people are scamming people like me of their time and money
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