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Business Profile

Grocery Store

Hy-Vee Inc

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Hy-Vee Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Hy-Vee Inc has 231 locations, listed below.

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    Customer Review Ratings

    1.29

    Average of 42 Customer Reviews

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    Review Details

    • Shayna H

      Date: 03/09/2023

      I've been filling a number of scripts since a work related fall resulting in multiple fractures two years ago. 3/2/23 2 diff doctors phoned in scripts. One was oxycodone 5mg #40 the other was for percocet 10/325 #90. I saw that both scripts were filled the same day I called the pharmacy & spoke with Nick.I told him it was not necessary for me to pick up both of those scripts the same day and said I'd pick up the oxycodone #40 & fill the percocet when my #40 ten day supply was depleted. I called to fill the percocet today because my 10 day supply ends on Saturday and work comp scripts run through the computer for payment aren't authorized on the weekend. When I called to ensure the oxycodone was ready on 3/2 the woman answering said it wasn't going through with work comp & I explained to her that anything filled after 3:30pm m-f wouldn't be approved as my adjustor is not available. She offered to run it through my private insurance for authorization but I explained that would be fraudulent & that I'd just pay cash. Fast forward to today when I spoke with Lindsey. The first thing she said was "nope I will not be filling that for you, you picked it up the other day." Again, Nick did not dispense it on 3/2. I tried explaining this situation to her again but she continued to talk over me. I told her to please allow me to speak or get someone else on the phone. I explained the situation & that I could have easily picked up both prescriptions on 3/2 but asked Nick to place the #90 on hold until I needed it. She said "nope I'm not filling it you picked up oxycodone #40 a week ago." At that time I told her that because it's work comp it needed to be authorized before the weekend otherwise I'd have to wait until Monday. I have been bedridden and unable to walk for over two years. I have multiple fractures in my leg & ankle that for 2 yrs haven't healed. Does she think it's funny to accuse someone of misusing medication? Does she contain any ounce of humanity or kindness?

    • Peter S

      Date: 02/07/2023

      Just bought a package of blueberries at HyVee. It was flatter and larger than the cube-like package, but was $2.67 as opposed to $5.00. Same company. Just tried some at home, after having a few from the cube package. They look very similar, but tasted like chemicals. Grotesque! Yes, they were cheaper. Was I expected to know that they would taste soooo badly as a result? They should not be on the shelves! I will return them tomorrow and file a complaint. But this is reflective of the downhill slide of HyVee on so many fronts, as evidenced in other comments here. Sad. :(

    • Mark J

      Date: 02/02/2023

      Silvis Dairy manager sold outdated product. When asked to throw it out, the same product made it to the shelves the next day. After complaining to corporate, and indicating that I refused to shop at that store ever again, they revoked my Fuel Savers account! For no reason. I do like some of the other stores of theirs, and would have selectively shopped at a store I liked better. Instead, they have now lost a customer that they had for 30 years.

    • Lori O

      Date: 01/27/2023

      I had Chinese food tonight it was the worst cold burnt dry never will I eat there again someone look into this please it's really bad

    • Dan R

      Date: 01/27/2023

      Once again a Hy vee add that you can’t get . Today at 2:00 pm at south side in Iowa city the Thursday only pizza add was unavailable . Same problem I experienced in Ottumwa on boneless chicken add , Got the standard we will give a rain check on truck tomorrow. I live 60 miles from there. The soup for 10 for 10! was located on bottom shelf couldn’t find it and had to be ask to locate it . Only had two available cream of chicken and tomato. This is nothing more than bait and switch .

    • John V

      Date: 01/07/2023

      Bought 2 breakfast meals, worst food I’ve ever had. By the way toast means toasting the bread, not just putting two pieces of bread near the food.

    • Susan M

      Date: 12/18/2022

      I find it absolutely ridiculous they had no checkers on a Sunday morning and was forced to use self checkout. I am not getting paid to scan my own groceries. I will definitely reconsider going to Hy-Vee on Minnesota Ave in Sioux Falls, SD!

    • Jodi T

      Date: 12/02/2022

      I bought packaged Chinese food from the store in Spencer Iowa last night. This was the most disgusting meal I have ever attempted to eat. I am in no way a picky eater, but this was inedible. Items included, veg lo main, magnolia beef, chicken egg rolls and crab lagoons. Entrees were pasty, with sauce being nauseating. Egg rolls and lagoons were doughy and undercooked. I should have returned these to the store, but it was too late at night. The cooks either need to be retrained or replaced. I will never buy these items again. If it was possible I would give 0 stars!!

    • Kayla V

      Date: 12/01/2022

      You guys should really invest in a cart manager machine, whatever you call those. It’s sad to see your employees pushing these carts and breaking in between to catch their breaths because the snow is affecting their ability to push the carts in. So very sad!

    • Desiree G.

      Date: 11/23/2022

      Everything is self check out now and you have people just standing around. Then I swipe my card and says wait for cashier ,well apparently I'm the customer and cashier so who the hell am I waiting for?. Girl comes over and just clicks a button and walks away. Like I'm so happy that you're getting paid to do that and get paid to watch me check out my own groceries. I don't work for hyvee . And I will no longer be going there. I even got gift cards for there and I refuse to use them now. That was just terrible. Even wal mart still has checkers. Like come on. It's 2022 Do better

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