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Find a Location

Thiel Truck Center has 1 locations, listed below.

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    Business ProfileforThiel Truck Center

    Used Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    24505 Valley Drive, Pleasant Valley, IA 52767
    BBB File Opened:
    7/30/2012
    Years in Business:
    13
    Business Started:
    1/1/2011
    Business Incorporated:
    10/27/2011
    Type of Entity:
    Corporation
    Business Management
    • Jim Thiel, Owner
    Contact Information

    Principal

    • Jim Thiel, Owner

    Customer Contact

    • Jim Thiel, Owner

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/26/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    False description of goods. Vehicle sold was described as a driver quality vehicle that you could cruise on the weekends and is not drivable or functional. Vehicle has structural damage not disclosed and excluded from the third party inspection the dealer provided. Vehicle has holes in the firewall, floor board and chassis. One of the two doors is not functional and the vehicle is profusely leaking oil, engine coolant and gear oil and unsafe to operate. I purchased a classic vehicle that was described as running and driving with no safety/structural issues disclosed. I never set foot at the dealership and was only aware of the issues once it was delivered. I was confident in the purchase and took the dealer for their word, mainly because of the third party inspection provided by the dealer. This inspection was as inaccurate in their description as the selling dealer and I feel taken advantage of. I have made several attempts to make this right with dealer and they refuse to accept any wrong doing. The owner refuses to contact me and text messages from the salesperson is the only contact I receive.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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