Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Wesleylife has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWesleylife

    Adult Family Homes

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5508 NW 88th St, Johnston, IA 50131
    BBB File Opened:
    1/20/2017
    Business Management
    • Rob Kretzinger, CEO
    • Lisa Ryan, Director of Communications
    Contact Information

    Principal

    • Rob Kretzinger, CEO

    Customer Contact

    • Lisa Ryan, Director of Communications

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jason B

    1 star

    01/02/2024

    This facility treated my father so badly in the rehab unit that he chose to stop eating or taking medicine so he could be transferred to hospice rather than spend another night in their treatment. While he was suffering great difficulty sleeping and night delusions, one of the night nurses got in a shouting match with my father, eventually screaming "I hate you too" at my father. The incident was confirmed by Edgewater, but there was no apparent discipline to the nurse, as she was back "assisting" my father the following night. But that's not my issue. The real issue is that Edgewater has refused to refund the $508,000 it owes my mother's estate under the Residency Agreement. This appears to be a black and white contractual matter, and the Agreement appears to be crystal clear that the payment is late and that Edgewater is in breach of its own contract. Yet, no one at Edgewater will tell us why there has been no refund or when we might expect the overdue refund. If they were to do this with every refund, at each of their eight facilities, they could potentially be cheating the decedents' families out of tens of thousands of dollars in interest every month that the refunds are late. If there are any senior living facility class action attorneys out there, this possibility at least warrants an investigation. My number is ************ if you want to learn more about our specific experience. Thank you.

    Local BBB

    BBB serving Greater Iowa, Quad Cities, and Siouxland Region

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.