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Find a Location

Grinnell Redemption has 1 locations, listed below.

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    Business ProfileforGrinnell Redemption

    Waste Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    132 West St, Grinnell, IA 50112
    BBB File Opened:
    5/4/2018
    Years in Business:
    10
    Business Started:
    10/24/2013
    Business Started Locally:
    10/24/2013
    Business Incorporated:
    10/24/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Steve Terlouw, Owner
    Contact Information

    Principal

    • Steve Terlouw, Owner

    Customer Contact

    • Steve Terlouw, Owner

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    David K

    1 star

    06/21/2022

    I have been returning cans and bottles here for years. After today I will no longer be by choice. I brought 2 30 gallon bags full of cans and they tried giving me $8 for them. In the past I have typically recieved around $8 per bag. When l questioned the kid( he's 20 something aged) he backpeddled very quickly and handed me $13. So there is definitely fraud and theft going on at this place. The kid proceeded to tell me not to come back and got in my face like he was going to get physical with me. So they steal from people and if you question them they kick you out and use "intimidation" to get you to leave. I have felt like they absolutely skim off each customer who brings in large amounts of cans but have never said anything because it usually is maybe a dollar or two at most. Today it was clearly more obvious that they are dishonest and the owner ABSOLUTELY needs to fire this kid for his misconduct. I would rather donate my cans and bottles to the local boy scouts here in town then support a shady business where employees threaten the customers. Just read their reviews.

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