Business ProfileforGranger Motors Inc

Ordered a 2023 **** Mustang Mach 1 from Granger Motors, **** order number A051, and took delivery of the vehicle on 4/1/2023. Upon delivery it was noted that the incorrect Recaro seats were installed in the Mustang. I had ordered out the leather Recaro seat option ($2,000 option), but the vehicle was delivered with cloth Recaro seats. When I made the dealership aware of the incorrect seats I was told that I could work with my local **** dealer to file a mis-build claim with **** Motor Company. When I contacted my local **** dealerships, all of them told me that I needed to work with the dealership where the vehicle was purchased to file the claim. I then proceeded to supply Granger Motors with the requested information and photos in-order to support the mis-build claim that would be filed on my behalf.Since filing the claim in May, I have not been made whole or presented with any sort of solution/settlement. The only updates I receive from Granger Motors, the **** Mustang Brand Manager and the regional **** Motor Company representative for the dealership, are that **** is "working on the claim" as I was not the only customer impacted by this error. There appears to be no sense of urgency or concern for the customer in getting this mis-build claim settled, but just a series of emails bouncing back and forth of me asking for an update and the **** representatives involved stating that the issue is being looked into.