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Find a Location

Eagle Point Solar has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Eagle Point Solar

      2400 Kerper Blvd Suite A20 Dubuque, IA 52001

      BBB Accredited Business
    • Eagle Point Solar

      1166 Capital Drive SW, Unit B Cedar Rapids, IA 52404

      BBB Accredited Business
    • Eagle Point Solar

      1955 NE 58th Ave Ste 201 Des Moines, IA 50313-1624

      BBB Accredited Business

    Business ProfileforEagle Point Solar

    Solar Energy Design
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/25/2019

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Eagle Point Solar has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Eagle Point Solar

        2400 Kerper Blvd Suite A20 Dubuque, IA 52001

        BBB Accredited Business
      • Eagle Point Solar

        1166 Capital Drive SW, Unit B Cedar Rapids, IA 52404

        BBB Accredited Business
      • Eagle Point Solar

        1955 NE 58th Ave Ste 201 Des Moines, IA 50313-1624

        BBB Accredited Business
      Location of This Business
      2400 Kerper Blvd Suite A20, Dubuque, IA 52001
      BBB File Opened:
      5/24/2017
      Years in Business:
      14
      Business Started:
      1/1/2010
      Business Incorporated:
      6/15/2009
      Accredited Since:
      2/25/2019
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Eagle Point Solar, LLC
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Lynn Roth, Director of Marketing
      • Casey Heim, Communications Specialist
      • Jim Pullen, President/CEO
      Contact Information

      Principal

      • Jim Pullen, President/CEO

      Customer Contact

      • Lynn Roth, Director of Marketing
      Additional Contact Information

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/28/2023

      Complaint Type:
      Order Issues
      Status:
      Resolved
      My wife and I purchased solar panels from a company back in June 2021. The panels were installed September 2021, but the install company filed bankruptcy and left us without functioning panels. The company that sold us the solar panels then contacted Eagle Point Solar to finish the install. September of 2022, our city permit expired and Eagle point had to refile for a new permit. Then in June 2023, our panels were wired to the grid with an inverter installed, but still no money saving solar power. The first install company, that went bankrupt, installed the panels on our garage incorrectly. Eagle Point informed me they needed to have a team of engineers come out to fix all problems and finally get our panels up and running. Eagle Point is waiting for the company that we signed the initial contract with to sign off on the work needed to complete our panels. It seems they are in a back and fourth disagreement, all the while, my wife and I have been waiting TWO YEARS for working panels to save money. I am a war veteran that fought for his country. I deployed twice to **** for a year each time. My wife and I dont deserve to be treated this poorly. In June of 2021, we signed a contract with ****************** to go green and help the environment after purchasing our first home (November 2020). Since then, we have gotten married (September 2021), had a baby girl (June 2022), had a son (August 2023), and still dont have working panels.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tamara B

      1 star

      06/15/2023

      Would not recommend this company to anyone. We had solar panels August of 2019. Communication was terrible. One of the forms needed for the state credit was not given to us. When I asked about it I was sent a very rude email and told to send anymore questions to a woman that worked for the State. We waited three years for our tax credits because the paperwork was not processed correctly and then it was very rudely told that was our fault As we are looking to add more panels I will definitely not be going with this company again

      Eagle Point Solar Response

      07/07/2023

      Thank you for submitting your message. We regret you have encountered this experience and ask that you contact us directly by calling (563) 582-4044 for additional support or documentation needed by speaking directly with a member of our management team or your initial Solar Energy Consultant. Additionally, you can connect directly with a member of our team via online chat at www.eaglepointsolar.com or email [email protected]. Our team is dedicated to providing quality, client satisfaction, safety, integrity and continually seeking constant improvement in our communications. We thank you for your business and continued support of the solar industry.


      Eagle Point Solar Team

      Local BBB

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