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Business Profile

Moving Companies

Marvelous Moving LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/20/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hire a moving company(Marvelous Movers) on November 29,2023.I paid the owner *** ****** for my move to ******* ******** from ******* ****.We both agreed on the price and time the movers to show up at my residence.During the move two of my TVs came up broke,I sent *** a video showing him the damage that this has cause.The movers deliver my belongings to a storage unit in *******.I didnt notice until after the move that my TVs was broken,when I went to go and get them from the storage unit.Come to find out his staff didnt wrap up my TVs during the move.I contacted *** again and ask him to reimburse me for my broken items that got broken during the movehe agree to pay for the broken itemsbut he told me that I to wait until his employees finish this next move,before I can get paid for my TVs.So its 3 weeks later still have not got paid for my TVs.I had a 50 inch and a 42 inch.. I also have video and text msgs proving that he was gonna have his employees pay for my TVs.Now he is ignoring my text msgs and calls. I now want to get reimbursed for my whole amount of the move.If you need pics or videos,I have them if they didnt upload.

Marvelous Moving LLC is NOT a BBB Accredited Business.

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