Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

McGrath VW of Dubuque has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMcGrath VW of Dubuque

    Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2075 Holliday Dr, Dubuque, IA 52002-0471
    BBB File Opened:
    2/27/2018
    Years in Business:
    67
    Business Started:
    1/1/1957
    Business Incorporated:
    1/1/1957
    Type of Entity:
    Corporation
    Business Management
    • Mr. Pat McGrath, President
    • Rick Sayre
    Contact Information

    Principal

    • Mr. Pat McGrath, President

    Customer Contact

    • Rick Sayre

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/10/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My boyfriend and I went car shopping at McGrath ********** of Dubuque. While sitting down with the salesman I was lied to multiple times and was very upset. I asked before he ran my credit check if it was going to be a hard-hit or a soft hit because I didnt want him to run it if it was going to be a hard hit because I just got my credit score to where I needed it to be to purchase some thing of my own. He lied ran my credit anyhow and I ended up getting a hard hit. Then when we went to go sign paperwork the finance man tried to get me to sign electronically on an iPad and while doing so he change the pricing of the total value of the vehicle our monthly payments and increased the interest rate. I luckily read things and caught this and made him change it but I felt like we were being scammed. Then we get a text message from McGrath ********** of Dubuque stating that they messed up the paperwork and due to timing of financing they are required to make the first full payment on our behalf and that we would make arrangements to then pay McGrath for that first payment. I kept getting text from the bank that we were financed through that we were past due so I reached out to McGrath and they lied to me again told me that we were not past due and that it would not affect my credit and I just spoke with the bank and they said that they just talked with McGrath and they told them something completely different so at this point I would like to return the vehicle and not be charged anything and just be done with them. We signed paperwork on March 31 and have yet to receive our license plates for the vehicle or our spare key. Right now we have a vehicle we cannot even legally drive because its not plated. I can go car shopping else where and not be stressed every day and toyed around with.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving Greater Iowa, Quad Cities, and Siouxland Region

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.