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Business Profile

Precious Metal Dealers

Birch Gold Group
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.59

Average of 192 Customer Reviews

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Review Details

  • Julie L

    Date: 07/28/2025

    I was very happy with Birch Gold. Everyone I came into contact with was wonderful. I am by far not their biggest client however I was never treated with anything less than total respect as if I was! I would highly recommend this company. And I actually have talked to several people about my new investment into precious metals.

  • Shellie B

    Date: 07/21/2025

    They made the whole transition so very easy, and very helpful with explaining the whole process and for someone who knew nothing about buying gold, they were very helpful in answering all my questions.

  • Karen K

    Date: 07/15/2025

    Process went smoothly. Answered my questions. Wish I would have switched my 401k sooner.

  • Nick and Judy D

    Date: 07/15/2025

    Thank you for a seamless transaction. We are very pleased to be a part of the Birch Gold Group. Also many thanks to ****** ****** and staff. Look forward to doing more business in the future. **** and ****

    Birch Gold Group

    Date: 07/28/2025

    Hi **** and ****,

    Thank you for your kind feedback. Its great to hear that your experience was seamless and that ****** and the team provided the support you needed. Its a privilege to have you as part of the Birch Gold Group family, and we look forward to working with you again in the future. If theres anything you need, just give us a call!

  • SUSAN L

    Date: 07/11/2025

    I have been buying gold and silver for the past few years with a little money here and there.With the way the financial world is moving now a days I wanted to protect what I did have in my 401k. Moving my 401k to gold and silver with Birch Gold Group, I have secured the funds of my 401k plan against any market crashes or **** currency ******** time goes on and I earn more in my 401k I will move more funds to Birch Gold Group.Birch Gold representatives have been so very helpful and knowledgeable about this transition. I did not feel pressured or hounded. They understood my questions and got right back to me with answers if it was not right at their fingertips.I know my funds are safe and secure and look forward to future transactions. I have recommended Birch Gold Group to my friends, co-workers and family.

  • Amanda W

    Date: 07/10/2025

    This was my first precious metal investment. I converted my 401 from a previous employment. Everything was explained clearly and I never felt pressured when just wanted information. The whole process went smoothly. I have recommend Birch Gold to my friends and family.

  • Daniel S

    Date: 07/10/2025

    Birch Gold Group made the process of rolling over my traditional **** *** to a Gold *** seamless. Will definitely work with them again moving forward.

  • Omar L

    Date: 06/30/2025

    Birch Gold Group made my first precious metals investment experience incredibly smooth. From the beginning, they explained everything clearly and took the time to understand exactly what I was looking for. Once I shared my investment goals, they handled the restno pressure, no confusion. What stood out most was how much they cared about making sure I felt confident every step of the way. Their communication was excellent, and I never felt left in the dark. Ill be sticking with Birch for all my future gold purchases. Highly recommend!

    Birch Gold Group

    Date: 07/18/2025

    Hi ****,

    Were so happy to hear that your first experience with Birch Gold Group was both smooth and positive. It means a great deal to us that you felt informed, supported, and confident throughout the entire process, and were glad that we could provide you with education and answers to your questions that enabled you to make informed choices. We truly appreciate your trust and look forward to assisting you with all your future purchases! If theres anything else we can help with, please dont hesitate to give us a call.

  • Paul P

    Date: 06/30/2025

    The representatives at Birch Gold Group were highly professional in their approach to the sale of Precious Metals. They were patient, explanatory in every step of the process, extremely considerate of every aspect of assisting me in my purchase, and followed up with questions and requests about any concerns I might have. I strongly recommend Birch Gold Group, especially for those who have not previously purchased Precious Metals.

    Birch Gold Group

    Date: 07/18/2025

    Hi ****,

    Thank you for taking the time to share your experience! Were thrilled to hear that our teams professionalism, patience, and commitment made a lasting impression during your precious metals purchase. Its important to us that you feel supported, informed,and cared for throughout the process, and were glad we could address your questions along the way. Were truly grateful for your recommendation, and if there's ever anything you need, were just a phone call away! 

  • Tammy S

    Date: 06/30/2025

    Everyone I worked with at Birch gold was very patient and knowledgeable. First time buying and they walked me through everything. Definitely will use them again in the future. Thank you!!

    Birch Gold Group

    Date: 07/18/2025

    Hi *****,

    Were delighted to hear that your first precious metals purchase was a smooth and positive experience. Our team takes pride in being knowledgeable and fully committed to making sure each step of the process is clear and comfortable, especially for first-time buyers.We truly appreciate your trust and look forward to working with you again in the future! If theres anything else we can help with, please dont hesitate to give us a call.

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