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Insurance Companies

ARAG
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1.41

Average of 56 Customer Reviews

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Review Details

  • Ali P

    Date: 07/12/2025

    Worst experience of my life. They will be nice to you in the beginning and maybe, if lucky, find you a lawyer after months and try to drop your case or ruin your life by collluding with the opposing councel to score points. Simply put a lawyer you acquire through ARAG won't be your lawyer it will be ARAG's lawyer in helping to drop your case and minimizing cost.

  • MAY C

    Date: 07/08/2025

    I do not recommend ARAG. I have had other Pre-paid legal service before and they are quick and have attorneys on hand. ARAG asks a million questions for a basic need of legal service. The turnaround time is so long that I could ChatGPT my own legal letter. They also don't have any attorneys and the ones they do have are of low quality. I called one that told me she was too busy with family to take on any cases.

  • Jose V

    Date: 05/08/2025

    They did not have any lawyers in **************** to help me with a restraining order. The lawyers from ****** said they would not take my case because they wont be making enough money or they are to far and don't want to come down to the springs.

  • Nicole H

    Date: 04/09/2025

    As an attorney, I find ARAGs sales tactics deeply concerning. A representative, ****** ******, recently misrepresented herself to my receptionistclaiming to be opposing counselin an apparent attempt to bypass staff and reach me directly, after we had already made it clear we were not interested.This level of dishonesty is unacceptable from any company, let alone one operating in the legal services space.I was previously listed on the ARAG network in 2009. In my experience, the plan offered minimal coverage when clients actually needed help, and did little to support meaningful legal representation.I strongly advise consumers and professionals to be cautious. There are far better ways to access or provide legal services.

  • Hilary N

    Date: 04/03/2025

    This place was AWFUL. They discriminate against physically disabled people. They troll my ******** account even AFTER they let me go over me being physically unable to meet their RTO plan even though when they hired me they were fully aware of it and promised to work w me and not discriminate. Their supervisors eat edibles and get high and drunk all day at the office and they have absolutely no handicap accommodations AT ALL. It's hard concrete and stairs everywhere. I fell and got a bone contusion and they let me go since I was unable to manage the playground landscape they have. This is discriminate it's finest. They should be investigated for their lack of sobriety at work and the blatant discrimination against the physically disabled. It's mental torture thise phones when all the supervision is upstairs getting drunk and high instead of leading. This place is looking for a huge scandal and shut down over multiple violations that need to be investigated. Discrimination and harassment by management that's drunk and high at the office and trolling my ******** during and after I have left the job is ILLEGAL. They have no right to my social media ESPECIALLY NOW THAT IM GONE.

  • Victoria G

    Date: 03/26/2025

    Great experience. Had a wonderful lawyer who resolved my case quickly and professionally. Saved me lots of money!

  • Jeremy T

    Date: 03/11/2025

    I am a *** holder and got this coverage through my employer benefit program to cover me while driving the company ***. Long story short I got a ticket in my company vehicle on company time and was told they will not cover my legal fees because I was in a company vehicle on company time. Would not recommend getting this coverage if you are a driver looking to stay covered in a company vehicle on company time. Read the exclusions.

  • Katie B

    Date: 02/09/2025

    The only reason I gave it one star is because youre forced to choose atleast one. An absolute waste of money and time. We paid for this service through my husbands employer. We followed the instructions given us. Recieved a lawyers information for our case. Went to meet with the attorney. Had a consult, filled out paperwork and was told they would be representing us moving forward. After months pass and we cant get a return call or havent heard anything at all. My husband called and left a message stating that he would be filing a compliant. The lawyer called us right back. Where he flat told us he wasnt going to be paid enough to take our case. We paid for this service for an entire year and it was an absolute waste!! My husband wanted to give it another chance to do right. We had another issue arise. My husband contacts Arag and goes through the proper channels to move forward. We are assigned a lawyer. Call them and explain our situation. Only to have them call us back two days later and yet again they wont take our case. So here we are year two and paying for a service that is useless to us!! We are paying for it and now we also have to come up with the funds to hire an outside lawyer. Whats the purpose of this service if no one will do the work? Unless its simply to rob people of their hard earned money and provide nothing in return!! Disgusted and angry

  • Sarah M

    Date: 01/16/2025

    I have had good service from ARAG. When I had a challenging legal issue, ARAG provided me with the names of attorneys in my local area who had the expertise to represent me. I live in a rural area and so the initial list of attorneys did not have time or had a conflict in taking on the case. I was able to get the name of a skilled lawyer who was available. Sometimes you need to work to find the right fit and ARAG did.

  • Justin H

    Date: 01/14/2025

    My wife purchased ARAG through her work to help us with my mothers estate. The circumstances of her death are unknown as my sister didnt even bother to tell me she was dead for 9 months. Long story short, ARAG keeps recommending lousy attorneys. The attorneys dont call you back. The attorneys lie to you. Then **** takes its sweet time getting you another attorney that wont call you back. They have had my case since October and not one phone call has been made to my mothers attorneys concerning her estate. I hope they will hurry so I can move on with life.

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