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About

About This Business

The company is a utility company and supplier of natural gas and energy to residential and commercial customers.

BBB Accredited Since: 11/6/1940

Years in Business: 171

Products and Services

Budget Billing, Carbon-Free Energy Program, Commercial Gas Transportation, Construction Safety Training, Disaster Recovery Funding, Economic Development Services, Electric Vehicle Support, Electricity, Energy Efficiency Programs, Green Bonds, Habitat Conservation, Landlord Services, Life Support Equipment, Middle-Mile Fiber Broadband, Natural Gas, Sales Tax Exemption, Solar Energy, Streetlight Specifications, Tree Planting Grants, Wind Energy, Wind Turbine Recycling

Business Details

BBB File Opened:
1/1/1948
Business Started:
1/1/1855
Business Incorporated:
7/18/1994
Type of Entity:
Corporation
Business Management:
Kelcey Brown, President/CEO
Sarah Ogden, Manager-Customer Quality Assurance
Tim Grabinski, Economic Advantage Manager

Additional Contact Information

Principal Contacts
Sarah Ogden, Manager-Customer Quality Assurance
Customer Contacts
Sarah Ogden, Manager-Customer Quality Assurance
Fax numbers
Primary Fax: (515) 242-4037
Additional Phone Numbers
Other Phone: (800) 595-5325
Other Phone: (800) 799-4443
Social Media
Twitter
YouTube

Additional Information

Business Categories
Electric Companies

Latest Reviews

  • Michael S

    "I struggled over the last 9 months because I had to have a very extensive reconstructive shoulder surgery which obviously left me and able to work for barely function for the most part and the process of this I obviously fell behind on many of my bills even though I had temporary disability policies they were not enough last week while out of town doing training for a new job that took me about 2 months to get started with wish I had no control over that's just the onboarding process for a decent job these days one to two months I return home to my utility shut off because I was two or three days late on a payment of $250 to give or take called with them and tried to explain and pleaded with them they didn't care left my utilities off I told them I would have money when I got paid the following week when I got my first paycheck nobody will give me assistance I'm a single white male there's no one out there will help me especially with a job I make too much money nobody cares about the surgery that I had to undergo or the recovery process one week later still know Utilities in the middle of REMOVEDsummer I offered them $600 of the $800 back bill that I owed they still would not turn my utilities on and now they're closing my account final bill less than $800 which I offered them $600 of just a few days prior and they still wouldn't turn my utilities back on what a bunch of heartless pieces of sREMOVEDlike you mREMOVEDare going to go broke over a little bit of money anyways what are your executive VP is getting here for a bonus I bet it's more than that by far but how do they get it but not caring about people all they care about is their money absolutely heartless inconsiderate greedy thieves and now because they wouldn't accept what I would consider them very reasonable offer on my bill I'm going to lose my home too that I already paid rent on this month because it's in my lease that if I don't maintain utilities I get evicted so thanks Mid-American heartless POS"

  • Codie L

    "Very poor customer service and poor problem-solving solutions. There was a downed wire in my driveway and yard from my neighbors line and I REMOVEDorted the incident to MidAmerican Energy." ... Read full review

  • Spencer M

    "Blood sucking vampires. Best way to put it." ... Read full review

View all Reviews

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