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Business Profile

Heating and Air Conditioning

Bowker Pinnacle Mechanical

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/01/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ****** plumbing was at my **********, ***** ***** ******* ***********, the ****** tech advised my mom sewer collapsed. ****** tech called Bowker, Bowker came Monday as it was a Saturday and would have cost more. They dug where the ***************** advised the line was. It wasnt, plus Rooter Rooter came and there was no collapse. ****** is denying responsibility as they are saying Bowker should have checked. I have no idea how this works between these two but on is responsible for reimbursing my mom for charges that should not have been incurred. If not resolved between both companies, both will be taken to small claims and the judge can decide but the judge will hold one or both responsible. **** ******* is who we spoke to at ************ at Bowker. Had it not been for the mistake ****** made Bowker would not have been involved. No charges as yet from Bowker, however the quote was around $3,000-$4,000 to fill the hole in her driveway. She should not have to try to come up with this kind of money due to no fault of her own.

Bowker Pinnacle Mechanical is NOT a BBB Accredited Business.

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