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Find a Location

City Builders Supply Inc has 1 locations, listed below.

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    Business ProfileforCity Builders Supply Inc

    Construction Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/1991

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    The company offers three season rooms, extended porches, sunrooms, general home improvements and remodeling services.

    Business Details

    Location of This Business
    2009 Center St, Cedar Falls, IA 50613-1362
    BBB File Opened:
    9/17/1987
    Years in Business:
    37
    Business Started:
    2/1/1987
    Business Incorporated:
    2/2/1987
    Accredited Since:
    10/1/1991
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Dennis Wildeboer, Owner
    • Dwight Wielenga, Owner
    Contact Information

    Principal

    • Dennis Wildeboer, Owner

    Customer Contact

    • Dennis Wildeboer, Owner
    Additional Contact Information

    Fax Numbers

    • (319) 277-2351
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/23/2021

    Complaint Type:
    Order Issues
    Status:
    Answered
    On November 1, 2021, D*** (one of the owners of City Builders) Came to my residents under the illusion that he would look at the issues on the project. Instead, he ended up threating to put a lien on my residents if I did not pay him. I told him I would pay when the job was complete. D*** then stated he would file a lien the next day and that I would also be responsible for all legal fees based on the contract he had with us. D**** stated he had done one that day and had no problem doing another the next day. What D*** did not know is that I still have that contract and the only initials or signatures on it are those of A*** (City Builders Employee). (Photo attached)I also was charged an extra $1907.13 for materials needed to finish the Job. I never received a change order for this.After discussion with my wife that night and the threat of legal action, I paid for the job in full on November2, 2021. I received and email for A*** stating they had got the payment and that they would be out to finish the work. It is now November 23, 2021, and the only thing they have did since getting payment in full, was come out and replace a piece of siding that had blown of the house. (Quality of workmanship is a completely different matter) They have still not come back to finish the original work. (Vent Photo Attached)The only reason I can see for them asking for payment in full for a job they have not finished is that City Builders may be in a financial situation. I would like you help in getting this project competed. On a side note, I have now picked up 43 nails, countless pieces of siding trim and 2 UTILITY KNIFE RAZOR BLADES OUT OF MY LAWN. (Photos Attached)Thanks, Ray
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    WILLIAM W

    5 stars

    04/09/2023

    Right from the start, with the sales rep showing his knowledge of the product, including the bid process, the measurements of my windows, the installation and clean up as well as the follow up, this is a first class organization! I am more that satisficed with our new windows and heartily recommend City Builders for Your next home project!!!

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