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Business Profile

Online Retailer

FAVE STYLES

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/14/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On November 9th I purchased 2 jerseys from this company. I had a ******** State personalized football jersey and and ********** hockey jersey. After a few weeks i didnt receive anything so i went to the email and contacted the company. Just wondering where there were and that I have not received any tracking info. Another couple weeks went by and still no answer so sent another email. On December 26th they responded with tracking info that it showed delivered. I looked around my property and looks like it was left at a different door. i saw the package and it looked rather small for what should have been in there. I opened it up and all that was in there was the football jersey and that was it. I emailed them back letting them know i did find it but the hockey jersey was not in there, i have since sent 3 other emails and have not received any response. I just want either what i paid for or they can have this one back and i want my money back.

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