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Catequil Cattery has 1 locations, listed below.

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    Business ProfileforCatequil Cattery

    Cat Breeders

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    804 Pleasant St SE, Bondurant, IA 50035
    BBB File Opened:
    8/1/2018
    Business Management
    • Lynn Landers-Dickerson, Owner
    Contact Information

    Principal

    • Lynn Landers-Dickerson, Owner

    Customer Contact

    • Lynn Landers-Dickerson, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/13/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    On 5/18 Catequil Cattery ****** Forest Cats posted kitten availability with pics. I inquired about availability of specific black/white kitten. On 5/20 owner, ****************************************** sent email indicating kitten available. On 5/21 owner sent me copy of contract and instruction to send deposit of $350.00 if I agreed with contract. On 5/21 I sent owner deposit of $350.00 through Venmo. On 5/22 owner acknowledged receipt of deposit. On 5/30 owner emailed me pic of kitten with eyes opened. I received no further updates of kitten from owner after that pic. On 6/23 I went on the cattery ******** page and owner had posted a pic of black/white kitten new photo of available kitten; this kitten appeared to be the one I placed deposit on. I went back to newborn pics and the one I put deposit on had more narrow white area on face than other (the reason why I picked this kitten). This available kitten had narrow white area on face.On6/23 I commented under this pic. I was surprised, disappointed, requested update on this I was even ok with her relisting with a deposit refund. I sent owner email. Owners explanation was it was a pic of a different kitten than the one I chose. If so, why did she turn around and edit post of kitten to read New photo of sold kitten.At this point, I feel I cannot trust this seller. There is not usually this much confusion when purchasing a kitten. I have not received regular posts of kittens progress. At this point, there is no guarantee I would receive the kitten I put a deposit on.I am asking for a refund of my $350.00 deposit.
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