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Business Profile

Radon Testing

Radon Systems of Iowa

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Radon Systems of Iowa's headquarters and its corporate-owned locations. To view all corporate locations, see

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Radon Systems of Iowa has 2 locations, listed below.

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    • Radon Systems of Iowa

      707 4th St SE Altoona, IA 50009-1914

    • Radon Systems of Iowa

      PO BOX 516 Altoona, IA 50009

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:06/12/2024

      Type:Sales and Advertising Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had radon mitigation installed 3 years ago. Everything went smoothly. But that first spring after heavy rains my basement got water in it. Then the next year it happened again. Both times the plumber couldnt figure out where water was coming from. The basement was never wet before. Then a few week ago the basement got wet yet again. This time the plumber was there while ut was raining & took the radon cover off the sump pump. The tiling from the yard & around the house is supposed let water drain into sump pump. It wasnt which caused the water to enter the basement. They took out a plug that had been installed by the radon systems in the tiling drain, the water began to flow into the sump pump. The was a piece of paper/plastic in the back of the plug so the water was unable to drain. I have been calling to have the radon box repaired around my sump pump but never get a return phone call. I have spent countless hours cleaning and drying the basement. Not to mention all the household items that I have had to toss. I just want the thing repaired & I cant even get the courtesy of a return phone call.

      Business Response

      Date: 06/12/2024

      No longer licensed to do Radon.

      out of business 

    Radon Systems of Iowa is NOT a BBB Accredited Business.

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