Business ProfileforTony Hyundai Autoplex

I purchased a used 2019 Hyundai Santa Fe from **** Hyundai back on January 27th of 2024. I had signed the contract for extended warranty, and then went back on January 30th to cancel this contract and receive a refund. I had spoke with their finance manager ****, who told me that they would be mailing a check to **** financial. I have checked every month to see if this check has been processed and if my loan balance has changed, it is not. I had contacted ****** financial today, April 5th, to see if any changes have been made, and they have not. I have contacted **** from **** Hyundai multiple times in the past checking on this as well. He told me it might take one or two statements on my loan to show the change is now been two months. Meaning I have had two statements on my loan, and there has been no change confirmed by **** financial. I have signed contracts and paperwork stating that I was canceling this extended warranty and that they would be issuing a refund and I have not yet received it. I will be getting that paperwork from **** Hyundai within the next few days. Ultimately around $5000 was supposed to be refunded and it hasnt. I have seen other people posting these issues and reviews that they have had the same runaround with **** Hyundai on getting their refund.