Business ProfileforGordon Mechanical LLC

Gordon Mechanical's technician, ******, told me that my water heater needed replacing, and that it would be more expensive to fix it (I had no hot water and the heater was making popping noises). I trusted what he said and replaced the water heater. Their installation may have caused other issues in my apartment - flooding of my washer, water damage to my floors, etc. I got put in touch with *********************, who is saying the issue with my old water heater was "cosmetic" and so wasn't covered under warranty. I was NOT told that by *******, the technician. I was told it would be cheaper to get a new one, which I did, and paid close to $1800. I would have repaired it for a cheaper price if I was told the issue could be fixed. I've now also had to have a plumber out ($150) and will need to have appliance people out to inspect the washer that was leaking, perhaps due to the work on the water heater. I'm out close to $2000 now based on misinformation from Gordon Mechanical, with potentially more I will have to pay out of pocket. Very unhappy with the whole situation and the misinformation I was given.