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Find a Location

KarMART Volkswagen of Maui has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • KarMART Volkswagen of Maui

      411 Huku Lii Pl Ste 103 Kihei, HI 96753-7062

    • KarMART Volkswagen of Maui

      PO Box 1079 Kihei, HI 96753-1079

    • KarMART Volkswagen of Maui

      410 Koloa St Kahului, HI 96732-2478

    Business ProfileforKarMART Volkswagen of Maui

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    KarMART Volkswagen of Maui has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • KarMART Volkswagen of Maui

        411 Huku Lii Pl Ste 103 Kihei, HI 96753-7062

      • KarMART Volkswagen of Maui

        PO Box 1079 Kihei, HI 96753-1079

      • KarMART Volkswagen of Maui

        410 Koloa St Kahului, HI 96732-2478

      Location of This Business
      411 Huku Lii Pl Ste 103, Kihei, HI 96753-7062
      BBB File Opened:
      1/23/2018
      Years in Business:
      10
      Business Started:
      5/5/2014
      Business Incorporated:
      5/5/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Ohana Automotive Group, Inc.
      • KarMART Car Care Center
      • KarMART Car Care Maui
      • Volkswagen of Maui
      • KarMART Maui Superstore
      Business Management
      • Mr. Robert J Campbell, President
      • Ms. Tina L Campbell, Vice President
      • Ms. Roxanne Terreberry, Treasurer
      Contact Information

      Principal

      • Mr. Robert J Campbell, President

      Customer Contact

      • Mr. Robert J Campbell, President
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/09/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      So I first bought a 2022 ****** frontier truck from karmart in May of 2022 the next day I'm driving around as I turn into the gas station I hear my tire is rubbing on something and a popping noise coming from the front end so I go to karMart if you times for them to realize the tires were too big so they changed me out the smaller tires and as I'm driving home I turn into my driveway to hear it popping noise again coming from the front end so I take it back down the next day again they look over the truck and tell me that they don't know why it's making noise to maybe take it to another shop see if they can figure it out and bring it back to them to fix I told them I don't want this truck no more so they put me in a 2022 ****** Tacoma ruin my credit by doing this and I come home with the brand new 2022 ****** Tacoma turn into my driveway and I hear a squeaky noise so I inspect the front end and notice there are loose nuts on my front driver side the nut I could loosen with my hand the passenger side nut was literally not there and the bolt was coming out of the sway arms so I called Car-Mart to tell them the issue they send a tow truck up towed my truck back down to fix the loose bolts and nuts when I was down there I asked him who lifted the truck and of course they denied it after me finding the bolts loose so they fix the truck and as I'm driving home I kind of notice if vibration in my steering wheel but I thought it was just the tires but over the months it has gotten worse so I did a little studying and found out that there is a bearing they need to be replaced with a bushing when you lift the truck also you need to do a differential drop in the front end and a differential drop for the rear end so the drive shaft and CV axles come straight again so I go down there to karmart try and get this figured out and I was little up set this is the second truck that I bought from them and I told to sell a manager down there **** my issues and he gave me attitude and told me why haven't I bring in the truck sooner because when I had the ****** frontier I brought it in real quickly and I told him well I had thought it was the tires making the vibration on the ****** Tacoma but it has gotten worse lately so I figured I'll bring it in and ask the question again who lifted the truck and see what can be done and he got kind of mad when I told him I didn't believe him when he says that it didn't lift the truck so when I told him that he looked at me and said if you don't believe me as a sale manager you can go ahead and kick rocks I'm sure that's not how a sales manager should talk to you and now I'm stuck with it a $52,000 truck that has a vibrating steering wheel and no differential drops I would like my truck to be fixed but i will not allow them to touch my truck ever again I'm looking to get them to pay to fix my truck at a ************** after I had my problems with them told my story to a few people I hear a lot about them and never want them to touch my truck again they forget to tighten in bolts I hear so much horror stories about this place I just want something done and they need to realize they will hurt somebody one day if I wasn't mechanically inclined I wouldn't have noticed to lose boats and I could have died when my front wheel came off they're going to hurt somebody one day if they don't tighten boats on the front ends when they lift trucks
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lourdes M

      1 star

      10/17/2021

      My daughter bought a 2014 ****** Sentra in 2016 with only ****** miles at ****** the transmission went out, but luckily it was still under warranty, now at ****** the transmission went out again and we had to pay $4,000 to replace it. The extended warranty already had expired. After doing much research this make and model and year of the Sentra has a lot of complaints and lawsuits from other consumers with faulty transmissions. Karmart sold my daughter a lemon car and should educate themselves of the cars they are selling and see the history behind some of these models before considering selling them. When I spoke to the Sales Manager, he could care less. I will not recommend Karmart to anyone. They are only about making the sale.

      Local BBB

      BBB Great West + Pacific

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