Business ProfileforAloha Kayak Company

I booked and paid by credit card online for a five hour kayak tour from Aloha Kayak company for four people for February 6, 2024. They called me 15 minutes before the trip was supposed to start to cancel for bad weather. I said I wanted to rebook the trip but they never called me back so then I started sending emails to ask for my refund of $598 which was the price for four people for the five hour trip. I never received a response to three or four emails. I also texted the owner Iwa Kaluas private phone number and got no response. I tried to call the company a number of times, but the voicemail was always full. I looked at their reviews on Tripadvisor and Yelp and see that approximately 25% of the reviews indicate the same kind of problem that I am having. I want my money back. I paid for the trip that they canceled and did not rebook. I need my refund of $598 from this company. It appears to me that this company deliberately does this and is stealing customers money this way. I am also going to notify the ************ DLNR that gives them a permit about this companys theft of customers money.