Business ProfileforVooDoo Plants Hawaii

This business is fraudulent. It has advertised plants to sell both in person and online. I ordered four plants online, of which I only received two. Those two were nearly dead.The interaction began on Jan 3 2024. They sent me an invoice for the plants via square. Then I paid it. Then 10 days later they hadnt shipped anything and they cancelled my invoice. But I hadnt been refunded anything. I asked about and they said they did it accidentally. Then they said they couldnt tell if I had paid or not or been refunded. I had not been refunded and sent them a copy of my payment. Then they sent me to plants, that were nearly dead. Then I keep asking about the remaining 2 plants, proactively, because their customer service is not reaching out to me. Then they say they are waiting to ship them. Then I continued to ask where they are. Nothing. Then I asked for a refund. Then they say they have already sent the plants out. I did not ever receive any plants, and they could not provide any tracking number or date on which they had sent the plants.When I ask for tracking info, they get aggressive and tell me that I wasnt even sure that I had paid, when I wasnt sure I had paid because they canceled my invoice. And then I confirmed that I had in fact paid.In the end, there has been terrible customer service, I would like a refund, and this business is a fraud. You can see that on the ****** reviews. Multiple people have also had the same experience. You can also see that the business is marked as closed, so that you can no longer leave bad reviews of it. So who knows how many other people have had this experience.