Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tour Operators

Kona Adventure Tours

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tour Operators.

About

About This Business

This company provides touring services.

Products and Services

Grand Volcano Adventure, Hakalau Bird Watching & Nature Hike, Endangered Birds of Hawaii, Custom & Private Small Group Tours

Business Details

BBB File Opened:
3/9/2018
Business Started:
8/28/2015
Type of Entity:
Sole Proprietorship
Alternate Names:
Kona Adventure Tours, Immerse Yourself
Business Management:
Mr. Jon Knight, Owner

Additional Contact Information

Principal Contacts
Mr. Jon Knight, Owner
Customer Contacts
Mr. Jon Knight, Owner
Fax numbers
Primary Fax: (808) 443-0072
Additional Websites
Website 1
Social Media
Facebook
Twitter

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Refund and Exchange Policy
For Daily Tours:
There is a 24-hour cancellation policy for all day tours. If you cancel prior to 24 hours of the tour you will receive a full refund.
If you cancel within 24 hours of your scheduled trip departure, no refund fees will be provided.
No shows are responsible for 100% of trip fees.

Custom & Private Tours:
There is a 72-hour cancellation policy for all custom tours that do not include inter-island air travel. Credit cards will be taken at the time of booking and charged 30 days prior to tour date. If you cancel outside of 72 hours, you will receive a full refund. 
If you cancel within 72 hours of the tour no refund fees will be provided. 
No shows are responsible for 100% of trip fees.

Custom & Private Tours Involving Air Travel:
Custom tours that include inter-island air travel are required to pay the cost of the tickets at the time of booking and the remainder 30 days prior. There is a 72-hour cancellation policy for all custom/private tours. If you cancel outside of 72 hours, you will receive a full refund minus non-refundable airfare charges. 
If you cancel within 72 hours of the tour no refund fees will be provided. 
No shows are responsible for 100% of trip fees.
Business Categories
Tour Operators

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.