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Find a Location

Honolulu Freight Service has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Honolulu Freight Service

      933 N Nimitz Hwy Unit A Honolulu, HI 96817-4580

    • Honolulu Freight Service

      PO Box 30665 Honolulu, HI 96820

    • Honolulu Freight Service

      1400 Date St Montebello, CA 90640-6323

    • Honolulu Freight Service

      2326 Airport Way S Seattle, WA 98134-2047

    • Honolulu Freight Service

      7615 N Upland Dr Portland, OR 97203-6108

    Business ProfileforHonolulu Freight Service

    Freight Forwarding
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company is a freight forwarder to and from the islands of Hawaii.

    Business Details

    This is a multi-location business.

    Find a Location

    Honolulu Freight Service has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Honolulu Freight Service

        933 N Nimitz Hwy Unit A Honolulu, HI 96817-4580

      • Honolulu Freight Service

        PO Box 30665 Honolulu, HI 96820

      • Honolulu Freight Service

        1400 Date St Montebello, CA 90640-6323

      • Honolulu Freight Service

        2326 Airport Way S Seattle, WA 98134-2047

      • Honolulu Freight Service

        7615 N Upland Dr Portland, OR 97203-6108

      Location of This Business
      933 N Nimitz Hwy Unit A, Honolulu, HI 96817-4580
      BBB File Opened:
      7/16/1979
      Years in Business:
      85
      Business Started:
      1/1/1939
      Business Started Locally:
      1/1/1939
      Business Incorporated:
      1/1/1960
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Mike Beidleman, President
      • Ms. Judy Ginoza, Sales Manager
      • Miss Janet L. Kaneda, Account Manager
      Contact Information

      Principal

      • Ms. Judy Ginoza, Sales Manager
      • Miss Janet L. Kaneda, Account Manager
      Additional Contact Information

      Fax Numbers

      • (808) 599-0691
        Primary Fax
      • (323) 887-6776
        Other Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/17/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      I purchased a large wide format printer from a great company, I advised them I would be seeking my own shipping company however under their advisement and how great they have worked with Honolulu Freight, I decided to go ahead and get a quote from them. Vinny was great, he quoted $990, now this was just an estimate until the item arrived, the company also sent over some ********** with the printer, Honolulu Frieght acknowledged receipt of the inks first, printer arrived about a week or so later. They were supposed to be shipped together. A few days ago, I was then quoted final shipping cost and given options to pay for this via ACH, debit/credit card or cash, I opted for cash because I did not want to pay for card fees or wait for ACH to go through. They quoted $1,785.99 final shipping cost. Mind you at this time no one has called me, all communication has been through email(I have a full time job, I rarely check my emails but for the past few days its all I have been checking) I called and left a message with the person who was supposed to schedule delivery. She didn't get back to me, I messaged again and included another agent. This time she responded that she was out of the office and her Manager ***** would get back to me with scheduling. Here comes ***** scheduling for delivery then quoting now $1967.80 stating because of the size we will need a forklift, 4 days has passed before ***** contacted me about a forklift. She also acknowledged her staffs mistake and said there was nothing they could do, it needs to be paid, she removed $82 from that and now quoted $1885 to my final charges. I responded with how incredibly disappointed I was to not just received an original quote of $960 to now having to pay double that. GUYS it gets worse, TODAY, literally 5 days after my printer has arrived the ************* is now informing me that they did not ship the inks they were supposed to. They acknowledged they know they missed it but want ME to pay for shipping. BLOWN
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jason B

      1 star

      05/31/2023

      Not reliable. Not professional. I counted on them to ship a pallet to mainland from ****** and they said they could as I was moving off island next week. They picked up the pallet. Then the next week when I moved off island they said they werent able to ship the pallet. I then asked another forwarder to pick up the pallet form them and now they say I have to pay for them picking up the fright that they cant ship before they will release.If you need timely shipped freight, they are not the company to use. Customer ********************** is nonchalant about the situation and gave an attitude that she ******** could care less if I shipped with them and didnt care that she put me in a bad situation with my freight.Horrible company. Horrible service and no Aloha!

      Local BBB

      BBB Great West + Pacific

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