Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

GX Auto, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • GX Auto, Inc.

      875 Waimanu St Ste 108 Honolulu, HI 96813

    • GX Auto, Inc.

      875 Waimanu St Ste 107 Honolulu, HI 96813-5271

    Business ProfileforGX Auto, Inc.

    Auto Body Repair and Painting
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers auto body repair; auto mechanic service; and collision technician services.

    Business Details

    This is a multi-location business.

    Find a Location

    GX Auto, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • GX Auto, Inc.

        875 Waimanu St Ste 108 Honolulu, HI 96813

      • GX Auto, Inc.

        875 Waimanu St Ste 107 Honolulu, HI 96813-5271

      Location of This Business
      875 Waimanu St Ste 108, Honolulu, HI 96813
      BBB File Opened:
      4/17/2000
      Years in Business:
      12
      Business Started:
      1/4/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • GX Autobody
      Additional Contact Information

      Fax Numbers

      • (808) 833-6127
        Primary Fax

      Industry Tip

      BBB Tip: Choosing a mechanic for auto repair and service

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/31/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      At purchase of a vehicle at *** in ************************************************************************************ 2019 the vehicle was inspected by *** and it was determined based on the warranty of the simoniz coat that the vehicle had to be repainted. The work was outsourced to GX body shop. The work was lined up, then ***** hit and brought everything to a halt and the work was not done by GX body shop. Beginning of this year, 2023, I was at *** for another issue and it was brought up that the warranty work was still active and I was encouraged by *** to contact GX body shop again. After contacting GX body shop and after several back and forths with **** at GX body shop, it was agreed that I have a few dents taken out by another body shop as well as purchase a few parts on my own expense, for **** at GX body shop to do the work he was paid for by said warranty through ***. The appointment with GX body shop was set for 05/15/23. At that time he refused to do the work and agreed to pay the money he got paid from the warranty, to pay back to me. The amount he got paid is $ 2,874.He has not paid back.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bernadette M

      1 star

      05/31/2023

      **** at GX body shop received the full amount for a warranty I had with *** for applying a new paint coat on my vehicle. Not only did he refuse to do the final work after he demanded for me to take the vehicle to another body shop to have a few dents taken out as well as purchase new parts all on my own expense, but also wont pay the money back he received through said warranty program I had with ***.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.