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Find a Location

Nohealani Masonry Contractor has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNohealani Masonry Contractor

    Mason Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Nohealani Masonry Contractor offers residential and commercial concrete and masonry services.

    Products & Services

    Masonry Contractors

    Business Details

    This is a multi-location business.

    Find a Location

    Nohealani Masonry Contractor has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      Ewa Beach, HI 96706-2957
      BBB File Opened:
      2/7/2013
      Years in Business:
      8
      Business Started:
      8/4/2015
      Business Incorporated:
      11/18/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Nohealani Masonry Contractor Corporation
      Business Management
      • Mr. Kepueli Tupou, Principal Owner
      Contact Information

      Principal

      • Mr. Kepueli Tupou, Principal Owner

      Customer Contact

      • Mr. Kepueli Tupou, Principal Owner
      Additional Contact Information

      Fax Numbers

      • (808) 689-6047
        Other Fax

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/29/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Agreement signed in July 2021, Work done - September 2021. Family member and neighbor witnessed work being done by unprofessional workers. Family member took pictures of work and talked to workers that they were not doing the work properly. Company was referred by ********** Systems employee.Met with ********** Systems representative and owner of Nohealani Masonry along with family member and neighbor. Nohelani owner refused to admit that the work was not done properly. Return to repair some minor flaws, now there is cracking in the cement slab. I would like the cement slab removed and reinstalled properly. Nohealani Masonry does not have professional work ethics, they only want to get the job done using cheap labor and shortcut work. I WOULD NEVER RECOMMEND THEM TO ANYONE.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Elmer A

      1 star

      10/29/2021

      This project involved building a rock wall, a paved driveway and chain link fencing surrounding three sides of the property. It was a very disappointing experience. The agreed upon and signed contract was broken when the contractor did not complete the work in the agreed upon 20 working days. They also started the work before the building permit was approved. The work was halted by the city. Because I paid the contractor for the building permit, he was responsible for all fines. But it resulted in the work taking three months to complete. There was a lack of communication on the part of the contractor and I had to constantly initiate the communication process. He was quick at coming to collect payment but not very good at following up on things. The work was subpar. It appeared that the workers did not really know how to construct a chain link fence. I had them redo several areas. Found that I had to constantly monitor their work. Workers had little or no supervision. They often left a mess for me to clean up. They also used personal property at times such as concrete blocks and tools. We have video of workers sitting on a newly installed AC unit. Workers would often ask for supplies that they needed to complete the work.Contractor finally brought in other workers to complete portions of the chain link fence and redo subpar work previously done.I ended up having to do a lot of touch *** after they left and cleaned up metal pieces, can covers and other things that were left behind.I should have done a better job at researching and checking out their credibility. What should have taken 20 working days, instead took 3 months of agonizing stress. I will never again hire Nohealani Masonry Contractor and will not recommend them to anyone.

      Local BBB

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