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Business Profile

Construction

Echelon Restoration and Construction LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/15/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a recent victim of Home Repair/Contractor Fraud perpetrated by ******* Lawarence *********, aka ******* L. ********* *** operating as Echelon Restoration and Construction LLC. Business address listed as **********************************, however the contract lists ***************** I lost $27,931 from theft of service, theft by deception, defective work and I believe conversion of payment. On April 5, 20**, Mr. ********* was hired to build a deck and restore my kitchen. He was recommended by long-time neighbors, leading me to believe he was a legitimate business/contractor. I later discovered Mr. ********* is NOT a licensed contractor, nor has ever been in *******, yet continues to perform work which requires licensure. The work done was unsafe, unstable and noncompliant with Georgia building codes. Materials I paid for were not delivered and several services were never started. Our project should have taken 2 weeks, instead dragged out over 3 months. Numerous excuses for not showing up or completing the project in timely manner were exhaustive and unacceptable. Despite repeated opportunities, Mr. ********* failed to correct defective work or provide the requested refund of ****** to repair the deck to code. Public records reveal a pattern of fraud, criminal behavior, arrests and lawsuits across numerous counties, often under different business names. These include Starr Homes and Construction, Freedom Rolls, Good Heart Diversified, ************************* and *********-***** LLC. Echelon Restoration and Construction LLC was administratively dissolved June 18th, 20**.Due to safety concerns, I filed a police report with Dekalb County Police (Case #**-056-158) and retained legal councel. Other victims have **** and Materialman's liens against Mr. ********* and associates. I respectfully ask for investigation and appropriate action to prevent further harm to homeowners. I can provide full documentation and evidence if needed.

Echelon Restoration and Construction LLC is NOT a BBB Accredited Business.

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