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About

About This Business

BBB Accredited Since: 8/11/2016

Years in Business: 18

Products and Services

Auto Financing, Auto Parts, Auto Repair, Auto Service, Certified Pre-Owned Vehicles, New Ford Vehicles, Used Ford Vehicles

Business Details

BBB File Opened:
9/9/2015
Business Started:
12/1/2007
Business Incorporated:
11/2/2007
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Five Star Ford Lincoln Mercury, LLC
Business Management:
Mr. Patrick Hoye, General Manager
Mr. Jeremy Shaughnessy

Additional Contact Information

Principal Contacts
Mr. Patrick Hoye, General Manager
Customer Contacts
Mr. Charles Cantrell, Owner
Mr. Bobby Cramer, Operations Manager
Ms. Beverly Wooten, Customer Relations Specialist
Ms. Melissa Pinson, Corporate Contact
Mr. Ben Gaff, Corporate Contact
Mr. Patrick Hoye, General Manager
Mr. Charlie Ware, Service Manager
Ms. Paula Battle, Customer Relations Manager
Mr. Jeremy Shaughnessy
Ms. Tara A. Cranford, Controller
Fax numbers
Primary Fax: (478) 922-9131
Other Fax: (478) 328-0484
Other Fax: (478) 328-8752
Additional Phone Numbers
Other Phone: (478) 922-9131
Other Phone: (866) 623-1997
Other Phone: (478) 215-6463
Other Phone: (478) 306-1622

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Latest Reviews

  • HAROLD R

    "I purchased my 3rd vehicle and 2nd REMOVEDfrom Five Star Ford Lincoln on Russell Pkwy in REMOVED. I have always been a fan and loyal customer to them and it's why I traded up to the REMOVED." ... Read full review

  • Terrell L

    "Documents were incorrect and when the General Manager found his salesman's mistake he tried to put me in a car for over 500.00 more a month or pay half of a 5,000." ... Read full review

  • Terrell L

    "The seller REMOVED REMOVEDsold me a car and put lower miles on the buyers documents than were on the car. The company tried to get me to pay for repairs that were covered under the warranty and did not take FULL responsibility for the error of the salesman." ... Read full review

View all Reviews

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