Business ProfileforCritter Cowboys Wildlife, LLC.

In ******** ** ****, Critter Cowboys offered a service of "sealing" my home to resolve an issue I was having with flying squirrels coming into the house. In ******* of 2022 I agreed to have the work done for $3,925.00 after being told this would prevent the squirrels from coming in, I would have a one year warranty and could renew that warranty yearly for about $180.00. On ********* Critter Cowboys performed the service of sealing my home. As stated in the quote and work order, "******, I have included everything needed to properly critter proof your home and get the squirrels out and keep them out." The squirrels never stopped coming in. When the weather is warm it is not an issue but when it gets cold, that's when the squirrels enter the house. Sometime in ******** 2022, I contacted Critter Cowboys because squirrels were coming in the house daily. **** came out and said the squirrels were coming in a gap under the roof and it would cost an additional $1,520.00 to seal this gap. I spoke with the owner, ****, and he said roofs built before 2014 had an "edge gap" and they would work with me on the costs some but still gave me a quote of an additional $1,140,00 to seal just a portion of the edge gap above my deck at the back of the house. I feel like this was a bait and switch. I was told they were supplying everything to seal my home only to find out they overlooked a major issue with significant costs. If I had been told this from the beginning I probably would never have agreed to have the work done. After investing about $4K, squirrels have still been coming in to my house at will and I feel the promised service was not delivered.