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Business Profile

Septic Tank Contractors

Drainworks Septic Solutions, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Septic Tank Contractors.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • LAURA L

    Date: 02/16/2025

    Going to give zero starts. They are a scam, read the bad reviews, there is a pattern here. Their payment acceptance is only through non-returnable or challengeable means "cashapp, zelle". The quoted 2 baffles and pipe cleaning *******. Wanted half up front. Cashapp declined to send the money as potential scam "should have known then" I share this info then they want me to send it through Zelle to some other persons name/account. Like a dummy sent ******* to them. The guys sent dig up the tank, drop the lid into the tank then fail to get it flowing. Tell me they will pay to replace the lid. Monday rolls around and no word as they claimed they would be back early in the morning. i try calling and get told to text. I texted and ghosted the entire day! I called another company, and they came out only to inform us the problem is much bigger than informed. Had to pay 4k for a full dig up, pipe and baffle replacement along with new lids since they were dropped and broken. Tuesday i texted and got told they would call me in an hour. Then ghosted again. Then nothing until his sub-contractors shows up and we tell them the work is done and that their boss had ghosted us so we had no choice but to call another company. He calls and starts claiming he was out of town on vacation. Can't text back?? Blames the sub-contractor for all the miscommunication????? Sub-contractor shows and i tell them to call the owner and tell him to call us we want a partial refund "willing to eat 500 for them digging it up. Calls and says "check is in the mail" no discussion on price of refund or anything oh and it should arrive tomorrow! We just told his sub-contractor the day before. I tell him at this point based on the reviews we found that i did not believe him. that was Thursday Jan 30. Here we are now on 2/16/2025 and no check, no call.

  • Ty J

    Date: 01/27/2023

    SCAM!!! DO NOT USE!!! THEY WILL TAKE YOURE MONEY!!! Look at the reviews. They took my money and ran. They give you excuses and not show up. Their Better Business rating is an F. Unfortunately I had a weekend issue with my septic and needed someone to come out fast. They were there able to come out quick which is why I went with them however I wish I saw there reviews first. Came out and did half the job got the money and never came back. DO NOT GET SCAMED BY THEM!!!!

Drainworks Septic Solutions, LLC is NOT a BBB Accredited Business.

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