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Business Profile

Beer and Ale

Ultra Right Beer, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Beer and Ale.

This business has 1 alert

Complaints

Customer Complaints Summary

  • 610 total complaints in the last 3 years.
  • 603 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/23/2025

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered two limited edition 6 packs back in November of 2024. I received one email in February stating that there were delays and I should be receiving my order in 4-6 weeks. I have replied to this email multiple times and have not received a response from the company. I still have not received my order.

    Business Response

    Date: 07/29/2025

    Dear BBB, 
    Upon receiving notice of the customers concerns, our team promptly reached out to them to provide clarification and keep them informed of the situation. 
    We have also looked into emails, and the customer stated they did not wish to receive a refund.
    Based on this update, we respectfully request that this dispute be closed, as the order is now on its way to the customer.
    Please let us know if any further information is needed.
    Thank you. 

    Customer Answer

    Date: 07/29/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    **** ****

  • Initial Complaint

    Date:07/18/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order for two packs of beer in September of 2024. The business, Conservative Dad Ultra Right Beer indicated it would take around 60 days to ship out the order. I thought it was reasonable considering it was a collectible type beer ahead of the presidential election. I reached out to the company in January and May of 2025 via email to determine when I could expect my order. I feel I am getting the run around. It does not take nearly a year to fulfill an order of beer. I did email them today, July 18th, and requested a refund. I honestly am not holding my breath. If there is anything that can be done, I really appreciate it.

    Business Response

    Date: 07/18/2025

    Thank you for bringing this matter to our attention. We have reviewed the details of the customer's concern, and after verifying our records, we can confirm that the order was successfully refunded on 7/18 .
    Given that the customer has received their refund, we believe this matter should now be considered resolved. We are committed to ensuring a positive experience for all of our customers, and we are happy to address any further concerns if they arise. 
    Allie
    Ultra Right Beer

  • Initial Complaint

    Date:07/10/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered limited Edition beer on November 5. 2024. I have yet to receive my order or a refund as of July 10, 2025. When I call ,no one ever answers and you cant leave a message as the answering machine is always full. They returned an email only once and said I would have the order in hand by July 4, 2025. I have now reached out again asking where my order is and no answers.

    Business Response

    Date: 07/18/2025

    Thank you for bringing this matter to our attention. We have reviewed the details of the customer's concern, and after verifying our records, we can confirm that the order was successfully refunded on 7/18  .
    Given that the customer has received their refund, we believe this matter should now be considered resolved. We are committed to ensuring a positive experience for all of our customers, and we are happy to address any further concerns if they arise. 
    Allie
    Ultra Right Beer

    Customer Answer

    Date: 07/18/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Sincerely,

    ******* ******

  • Initial Complaint

    Date:07/09/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered back on January 30, 2025 spent $66.85 on limited edition ultra fight beer with ***** on the can. I have repeatedly emailed them asking when it will be delivered. Several months later finally got a response it would arrive late June early July in time for the 4th of July never arrived & to this day still not received. I want a refund this is ridiculous.

    Business Response

    Date: 07/18/2025

    Dear BBB, 
    Upon receiving notice of the customers concerns, our team promptly reached out to them to provide clarification and keep them informed of the situation. 

    Based on this update, we respectfully request that this dispute be closed, as the order is now on its way to the customer.
    Please let us know if any further information is needed.
    Thank you. 

  • Initial Complaint

    Date:07/07/2025

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order2 6-packs LIMITED EDITION: Conservative Dad's FIGHT American Beer (6-Pack) 2 on November 15, 2024 Order #******.I have emailed numerous times, all they say is "Thank you for your patience, we are trying to get caught up."Now they are just not answering me.

    Business Response

    Date: 07/18/2025

    Dear BBB, 
    Upon receiving notice of the customers concerns, our team promptly reached out to them to provide clarification and keep them informed of the situation. 

    Based on this update, we respectfully request that this dispute be closed, as the order is now on its way to the customer.
    Please let us know if any further information is needed.
    Thank you. 

  • Initial Complaint

    Date:07/06/2025

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On September 15, 2024 I ordered a 6 pack of Ultralight Right Beers Fight Fight Fight for $29.48. Order #******. Today is July 6, 2025 and I still have not received the beer. I have contacted the company multiple times regarding this order and even have asked for a refund and I do not get a response. I feel ripped off! I did receive a text telling me orders will finally be delivered by the end of June just in time to have the beer for 4th of July. Still no beer!! Lies Lies Lies!! BBB Please help me get satisfaction!

    Business Response

    Date: 07/06/2025

    Thank you for bringing this matter to our attention. We have reviewed the details of the customer's concern, and after verifying our records, we can confirm that the order was successfully refunded on 7/6 .
    Given that the customer has received their refund, we believe this matter should now be considered resolved. We are committed to ensuring a positive experience for all of our customers, and we are happy to address any further concerns if they arise. 
    Allie
    Ultra Right Beer

    Customer Answer

    Date: 07/07/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***** ******

  • Initial Complaint

    Date:07/03/2025

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order placed for beer in 9/15/2024 but never delivered and company continues to tell me will ship soon. After multiple requests I have asked for a refund with no response.

    Business Response

    Date: 07/06/2025

    Thank you for bringing this matter to our attention. We have reviewed the details of the customer's concern, and after verifying our records, we can confirm that the order was successfully refunded on 7/6 .
    Given that the customer has received their refund, we believe this matter should now be considered resolved. We are committed to ensuring a positive experience for all of our customers, and we are happy to address any further concerns if they arise. 
    Allie
    Ultra Right Beer

  • Initial Complaint

    Date:06/29/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed an order online 11/15/2024. I knew there would be a small delay, a month at the most. I reached out 12/9/24 to get an update with no response. I reached out again on 1/23/24 and finally received a response. I was told I would receive my order in 4-6 weeks. I have tried to call the company but the mailbox is full. I have saved all the emails I have sent and the few responses I received. The latest response from a few weeks ago said I would receive my order in time for the 4th of July. Still have not received any shipping info. I have asked for a refund or to have my order sent out ASAP no response.

    Business Response

    Date: 07/06/2025

    Thank you for bringing this matter to our attention. We have reviewed the details of the customer's concern, and after verifying our records, we can confirm that the order was successfully refunded on  7/6.
    Given that the customer has received their refund, we believe this matter should now be considered resolved. We are committed to ensuring a positive experience for all of our customers, and we are happy to address any further concerns if they arise. 
    Allie
    Ultra Right Beer

    Customer Answer

    Date: 07/06/2025

     
    Complaint: 23534137

    I am rejecting this response because: I show a PENDING transaction from the company in my bank account.  Until I am actually refunded the money I dont want to close out the complaint. I believe the only reason I was finally refunded my money was because I would comment on their social media that they dont follow through with orders   They blocked me from their Instagram account and finally sent me an email that I would be refunded.

    Once the money is actually in my account I would be happy to close this complaint  


    Sincerely,

    **** ******

  • Initial Complaint

    Date:06/21/2025

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order details: Order #******, amount $76.42, date ordered Sept 11, 2024 Describe what happened: You paid, they never delivered, only generic emails, no tracking, request refund or immediate shipment.

    Business Response

    Date: 06/22/2025

    Dear BBB, 
    Upon receiving notice of the customers concerns, our team promptly reached out to them to provide clarification and keep them informed of the situation, along with giving them a shipping time frame.
    We also asked the customer if they would like to receive a full refund for their entire order, as part of our commitment to resolving the issue and ensuring their satisfaction.
    Based on this update, we respectfully request that this dispute be closed.
    Please let us know if any further information is needed.
    Thank you. 

  • Initial Complaint

    Date:06/15/2025

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order for a 24 pack of beer and a 6 pack of beer was placed on 1/28/2025. Since then I have called the company multiple times, emailed multiple times, submitted a contact form on their website with no response whatsoever.

    Business Response

    Date: 06/15/2025

    Thank you for bringing this matter to our attention. We have reviewed the details of the customer's concern, and after verifying our records, we can confirm that the order was successfully refunded on  6/15.
    Given that the customer has received their refund, we believe this matter should now be considered resolved. We are committed to ensuring a positive experience for all of our customers, and we are happy to address any further concerns if they arise. 
    Allie
    Ultra Right Beer

Ultra Right Beer, LLC is NOT a BBB Accredited Business.

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