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Business Profile

Consumer Finance Companies

Heights Finance

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/02/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I really think that the company should be investigate. This is a Finance Company that is taking advantage of customers I call to get a loan I was ask how much to I replied $4000 then I was told I was approved for $8500 I replied wow ok but when I got there I was told it was to pay off bills, then I stated that I ask for that but I said ok but they picked the bills to before I even got there if it was to Consolidate my bills at 24% I am paying back $17,778 for a $8500 when I pulled up the account it says my loan was $10,778 so why did I only see $8500 and why are they giving loan you didn't ask for if my bills was only $8500 why am paying $17,778 this is ridiculous they are telling the customer this until they get in the office and still not telling you everything then my daughter was approved for a $5300 loan so she asked a lot of questions that they didn't tell her either when she was approved she didn't accept the but I had already got it the told her she would be paying back $11,900 there are so.many elderly customers that don't understand like myself being taking advantage of. I am willing to pay back but not a taking advantage of.

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