Business ProfileforPremium Goldens
Current Alerts For This Business
In BBB's general review of Premium Goldens' website, several advertised claims were found for which we requested written substantiation.
BBB reviews advertising on accredited and non-accredited businesses in every medium. Our request is based on BBB's Code of Advertising Standards that can be found at
https://www.bbb.org/code-of-advertising.
BBB's request is based on this specific code:
Basic Principles of the Code: Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request.
BBB respectfully requested written documentation or additional information for the following advertised claims:
https://www.premiumgoldens.com/ENTER-SLIDE-3-LINK-HERE
Quality AKC Golden Retriever Puppies In The World
BBB Request: Please provide written documentation to support your advertised claim of "Quality AKC Golden Retriever Puppies In The World."
Purebred AKC Champion Golden Retriever Puppies
BBB Request: Please provide written documentation showing your puppies are AKC champions.
https://www.premiumgoldens.com/
USDA Certified Breeders
BBB Request: Please provide written documentation showing where your company is certified by the USDA.
https://www.premiumgoldens.com/p/about-us_26.html
Premium Golden Retriever Puppies, established in 1986
BBB Request: Your company's website creation date is March 2020. Please provide written documentation showing where your company, under the current name, has been in business since 1986.
We are an AKC Breeder of Merit and we are State Licensed.
BBB Request: Please provide written documentation to show that your company is licensed by the state and is an AKC Breeder of Merit.
Our Home is situated on 10 secluded acres in Snellville, Georgia.
BBB Request: When doing a Google Map search of your company's address, it appears to be a home with minimal acres. Please provide written substantiation that your property has 10 acres.
2020 AKC GOLDEN RETRIEVER PUPPIES FOR SALE
BBB Request: Please provide written documentation showing your puppies are AKC registered.
The photo of your company's owners appears on many other companies' websites. Also, photos of your available puppies also appear on many other different websites.
BBB Request: Please clarify and explain your company's right to use any photos shown on your website.
Premium Goldens did not respond to BBB.
Additional business information
The address provided to consumers by the scammer has been used to mislead people into believing the company is a Georgia organization.
BBB has been unable to locate a physical address for Premium Goldens and advises consumers to use extreme caution if an offer is made by Premium Goldens.
If you have attempted to buy a puppy from Premium Goldens and feel you were a victim of a scam, please visit bbb.org/scamtracker and let us know. The information you provide may help others not be victims.
BBB's role in the marketplace is to promote and foster ethical relationships between businesses and the public through voluntary self-regulation efforts. BBB is a not-for-profit organization that works with both BBB Accredited and non-accredited businesses to help build a stronger foundation for customer relationships and marketplace trust.
We received a submission in BBB's Scam Tracker regarding the marketplace practices of Premium Goldens.
The consumer alleged they found Premium Goldens and wanted to buy a puppy. The consumer states that Premium Goldens would only correspond via email as their phone number was no longer active. Further allegations from the consumer were that Premium Goldens assured them that the puppy was up to date on shots and had been neutered. The consumer states that Premium Goldens stated they would ship the puppy for $200, however the consumer stated they received an email requesting that an additional $1,760 be paid to insure the puppy was safely delivered.
BBB asked Premium Goldens to respond to the consumer's allegations.
Premium Goldens did not respond to BBB.
BBB asked Premium Goldens to provide answers to the following questions:
1. BBB was unable to locate the required competency license for your company name in Georgia. Please provide your license information.
2. The address provided on your website is the same as other companies in BBB files. Please explain.
3. Images on your website were found on several other different company websites. Please explain.
Premium Goldens did not respond to BBB.
So that BBB may provide the most accurate and transparent information on Premium Goldens to consumer inquiries, we sent our Standard Business Questionnaire for their completion and return.
Also request were copies of any written agreements, contracts, literature, brochures and marketing materials used by Premium Goldens.
Premium Goldens did not respond to BBB's requests for information.
BBB's investigation revealed this company is not located in Georgia. The address provided to consumers by the scammer has been used to mislead people into believing the company is a Georgia organization.
BBB has been unable to locate a physical address for Premium Goldens/Premium Golden Retriever
and advises consumers to use extreme caution if an offer is made by Premium Goldens/Premium Golden Retriever.
If you have attempted to buy a puppy from Premium Goldens/Premium Golden Retriever and feel you were a victim of a scam, please visit bbb.org/scamtracker and let us know. The information you provide may help others not be victims.
At-a-glance
Business Details
- Location of This Business
- 4125 Countryside Way, Snellville, GA 30039-5362
- BBB File Opened:
- 7/30/2020
- Alternate Business Name
- Premium Golden Retriever Puppies
- Premium Golden Retriever Home
- Additional Contact Information
Phone Numbers
- (843) 638-1085Other Phone
- (843) 638-1085
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.