Business ProfileforSebi's Daughters

On 10/30 I purchase 2 bars of alkaline yoni soap this seller was advertising on her IG page. Once I ordered thru site, it stated I would receive an email on when I can pickup order. I assume since they too were here in the city I would pickup instead of shipping. On 11/10 I start to reach out via IG DM & was told to call the shop. I called for 3 days no one answered. I reached out thru the website contact US portal & still No response. In these messages I explained I placed an order, never got an email or any correspondence regarding my order. I also sent a screenshot of the money being deducted from my bank account to her business. Today Thurs 11/17/22 approx ************************************************************** a young female answered the phone. I began to tell her while I'm calling & all of a sudden she can't hear me and hangs up I am not frustrated I call back speak calmly as I just want my soap prder or a refund. She states I can come in today I have until 2:30pm. I advise I will pay to get the order shipped at thus point I don't want to go back & forth for another 20 days for $19 & 2 bars of soap. I really wanted to support this business. I actually had a cart full of items but thought I better start small as I reminded myself how we can do business at times. I immediately cleared that cart. The young lady charged me $10 to have my order shipped out hopefully on Friday 11/18/22. I'm just wishing these business owners will be more attentive to their customers as we are your money we can easily spend our money & support other businesses. We chose your business be thankful show appreciation, just because you're using the name that doesn't entitle you Of anything put some respect on the name & keep it thriving as he did.