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Average of 22 Customer Reviews
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Review fromBryan M
Date: 02/27/2025
5 starsDid a good job. Here on time and made the repair.Review fromBoyd S
Date: 02/11/2025
5 stars*** did Stellar work on a Difficult job. I'm a 35 year veteran home-builder and because of my skill-set I thought it would be easy to find a company to install panels, that I had already purchased, to expand my current system. Wow, I was wrong. It took me over a year after contacting dozens of companys until I found CSS.After my initial interaction with ****, CSS sales engineer, I felt I had hit a home run. As a contractor myself, I could tell from our conversation that he knew exactly what I was desiring, understood my existing system and specs, was always prompt to reply and had me a quote very quickly. From there we worked through the installation plan, layout, and scheduling.This was an unusual and difficult job. My home is 2 stories on a basement, with a steep pitch 10/12 roof. The panels I had purchased were commercial grade, Bi-facial panels, nearly 4ft x 8 ft in size, and weighing 75 lbs each. Just getting them up to the roof and the roof pitch alone was why I had not attempted to install them myself already. The crew erected ladders and installed safety harnesses and made the work look easy while working together like a choreographed ******** the end of the day the project was complete, site and roof was clean, and panels were tested to confirm all the electrical output was proper. The following day I completed the ** MPPT connections and was producing power. Glorious!I can't recommend CSS more heartily! They are thorough from first interaction thru to the end and follow up. The price they charged was fair and very transparent in the proposal they presented. They also gave me equipment options of which I selected a few. I also now have a company that can service my needs should I have issues in the future or wish to expand. You will pleased to call Custom Solar Solutions.Review fromTom L
Date: 02/05/2025
5 starsCrew were on time and very knowledgeable about their product and ****** was greatReview fromkj m
Date: 07/31/2024
5 starsI recently had Custom Solar Solutions install a Sol-Ark 15 inverter and three EG4 wall-mount batteries for my home, and I couldn't be happier with the results. From the initial call to the final inspection, the team was professional and efficient. They were always eager to answer my questions and worked around my schedule seamlessly.Overall, the entire process was smooth and the installation was done with precision. I highly recommend Custom Solar Solutions for their outstanding service.Review fromMartha M
Date: 04/01/2024
5 starsThe team did a really amazing job removing my old, dead inverter and upgrading to a Sol-Ark inverter with stackable HomeGrid batteries and also installed improved optimizers on my existing panels. My system is producing more and is now able to store some of the energy it produces without losing as much to the grid. And the ** Pro app actually helped me to identify a problem with my water heater because it was using insane amounts of energy. The team was also very friendly, hard-working, and enjoyable to work with.LessReview fromChristopher W
Date: 03/19/2024
5 starsSo, last fall I began to look into Solar (rooftop panels). After doping research (I used EnergySage) I decided to go with the proposal from Custom Solar. I used a loan to finance the installation. ***************************** was my contact and she answered all my questions and we were able to get everything done so I will qualify for the tax incentives on my 2024 taxes. All work was done professionally and quickly from the crew that installed the solar panels on my roof to the crew that did the wiring and battery/inverter installation in my basement. I have waited to get some results before posting a review. So I can confirm how pleased I am with the first results. My *******, 2024 ******* electric bill was $251 and my February, 2024 bill was $38! Yes the loan costs a little more than my ******* electric bill, but I'm certain come April, May, June, and the rest of summer that my saving will be an order of magnitude greater than the finance costs. I highly recommend Custom Solar. ****** was great to work with, the installers were professional and didn't waste time, and I'm very pleased, actually could not be more pleased with my decision. I'm on Net Metering so I actually send some power back to the grid, further reducing my electric bill, and very important to me, I can get along WITHOUT the ***** I'm my own electric company!Review fromCharles W
Date: 09/05/2023
5 stars****** did a great job in communicating the entire process and on follow up. I had to change the panel before they could install the Tesla Wall Connector but everything went smoothly and looks great.Review fromDan T
Date: 06/24/2023
5 starsI could not be more pleased with Custom Solar Solutions.From the staff at the office to the technician sent to my home on more than one occasion.They were attentive, knowledgeable and helped me with warranty service from the manufacturer.Highly recommended!Review fromDominik E
Date: 05/11/2023
5 starsDominik E
Date: 05/11/2023
Very positive experience with our recently installed solar panels.The company is very responsive. The system was designed based on our preferences for the different component suppliers ********* * Cells) and Custom Solar Solutions have been very fast in providing different design options and calculations until we freezed the final version. The sales process was very professional only the first version of the standard contact was a bit off but they adopted immediately. Fantastic project management with a dedicated project manager and great update on the status based on autmated messages. The installation went very smooth. Some smaller corrections on the symmetry of the panels have been performed immediately after we showed them to the project manager who was on site during the entire installation. Overall a great team and very friendly people. I can highly recommend Custom Solar Solutions.
Custom Solar Solutions, LLC
Date: 05/17/2023
Thanks for sharing, *******, the team at Custom Solar Solutions is thrilled to receive such a great rating, thank you!Review fromPatrick C
Date: 04/05/2023
5 starsPatrick C
Date: 04/05/2023
Had a great experience with custom solar and the electrical work done was professional and I am very pleased. Thanks custom solar job well done!Custom Solar Solutions, LLC
Date: 05/17/2023
Thank you for your review, *******! It was our pleasure to be of service. A kind reminder that we do have a referral program available.
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