Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

General Merchandise

Southern Aquatics Local Fish Store

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Merchandise.

Reviews

This profile includes reviews for Southern Aquatics Local Fish Store's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Southern Aquatics Local Fish Store has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Brianna M

      Date: 02/10/2024

      This place used to be great, and give us kind service but our visit today was so bad that we will not be returning. Firstly their prices were VERY overpriced. I was charged $13 each for peppermint shrimp that other stores sell for $4... Our cart ended up being $200 for just a few shrimp, some freshwater plants and a testament for pests... We saw Aquariums marked up to $15,000 which from being in the hobby for over 20 years we know is ridiculous. Secondly the staff did not appear to listen to myself or my husband. When we told them we wanted a certain quantity of something they would give us extra even when we said no basically forcing us to buy more than we wanted. When we walked in they were doing water changes, and they were removing asterina stars so I asked if they would be willing to give us some with our other purchases. The last time we visited this store they gave us some complimentary but this time they overcharged us $15 for 25 PEST star fish that most people have to remove and get rid of. I only asked for 20 and again they gave me more than I asked for and charged me a ridiculous price. We were served by a girl with pink hair and a girl with green hair. Both did not seem like they wanted to be there and were not very talkative when asked about products in the store. To say we were shocked and appalled at his experience compared to the last time we had visited would be an understatement. We used to make it a point to drive to this location over other stores. We will not be wasting our gas to give this store anymore business. It really seems like you don't respect your customers when you are trying to rip them off... Terrible business conduct This business has now messaged me on Instagram claiming I am being untruthful, damaging their business etc for leaving an honest review. Very shady business practices you can find the full details on my Instagram @brianna_a5

    Southern Aquatics Local Fish Store is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.