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Business Profile

Computer System Designers

Hexalinks Solutions

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:02/14/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In August of 2022, I along with several other investors provided funds electronically to ****** *****, CEO of Hexalinks Solutions LLC to act as operating funds for orders received. As based on trusted fellow service members who had used his "service", the agreement was to be allowed a 20% return on our funds per the written contract. After several months, I spoke with ***** about withdrawing just the interest accrued (at that time about $3500.00) to which he could not or did not reply for several weeks. Upon contact he advised that he would have it out that week. Several weeks went by with no deposit and the continued reply of "the bank here is so small it doesn't have wire access", "Ill get it out Friday","You didn't get it, I sent it out last week", etc. I then insisted on a complete withdrawal and he replied "no problem, Ill have it to you all by October 15, 2022". That day along with approximately 75 other promissary dates were met with zero return and continued deception. After alterting him that I had the fraud department at my bank, set any activity into my account off with a notification and that I had received information from the fraud department that no attempts were made to wire any funds within the last 12 months, he quickly replied "yeah youre right, I haven't made the deposit yet." Further investigation revealed 3 other investors who had similar promises and losses with *****. After speaking with these individuals and comparing their cash out amounts and dates, it was found to be nearly identical to the funds that the other 3 individuals provided one to two days prior, essentially creating the illusion of a modified ponzi scheme. Current attempts to get my remaining funds from him have been met with continued excuses and negative success. In December 2022, ***** defaulted on a $103 k check to two individuals. Criminal charges are pending in CA, the USSS, the SEC, and IRS. The current amount owed stands at in excess of $130k.

Hexalinks Solutions is NOT a BBB Accredited Business.

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