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Find a Location

Southern Regional Medical Center has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSouthern Regional Medical Center

    Emergency
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Southern Regional Medical Center has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      11 Upper Riverdale Road, Riverdale, GA 30274
      BBB File Opened:
      2/21/2022

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/11/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I went into the hospital due to my water breaking at 35 weeks. Someone came around to do an ultrasound to check on the baby and make sure he was doing ok. Everything checked out and the ultrasound tech went on her way. Later on about 15 mins later the ultrasound tech came back stating she forgot to get the babys weight because they didnt tell her to and did another ultrasound. Now I am receiving a $460 bill from them for the second ultrasound as my insurance is not covering it since the second ultrasound was not medically necessary. I have been calling this business for months now and you can never get in touch with anyone who can look into it and I dont want a medical bill going into collection but I also shouldnt be responsible for something they forgot to do. How do I know this isnt just an attempt to get more money since no one will ever call back to get resolved. Terrible billing/business practice and I believe it is done intentionally.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Most Recent Customer Review

      L Image P

      1 star

      07/09/2023

      ***************** Hospital has a big problem brewing deep within there ER department.There is one security guard named ******* that believes his outfit is a street gang. This guard attacked me and I needed to call police on him. His fellow coworkers spent close to twenty minutes restraining this young man to stop him from assaulting me. There are several camer footage of this incident that I am debating releasing to the public. When the police finally came this young man's coworkers refused to give his name to Clayton County Police.The shift supervisor had to publicly correct these guards and tell them that this is a job. A professional place of work.This supervisor then showed integrity and said the guards name is "*******".Thank God that this man was and is a man of INTEGRITY.This guard was growling and ripping at his clothes. At one point He was punching the doors and walls while at the same time attacking me every time He broke free from being physically restrained by other guards. This young man was threatening to get my information from my chart. I can't believe that this young man is apart of a security outfit.I went to the store in this community and was openly talking about what took place and people standing around knew this young man by name.I was told that this young man in known for this behavior.COMMENT IF YOU TO HAVE HAD AN EXPERIENCE WITH THIS GUARD. HE IS GOING TO SERIOUSLY HURT SOMEONE ONE DAY.

      Local BBB

      BBB Atlanta & NE Georgia

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