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GOL Security

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  • Chris N

    Date: 11/19/2025

    m writing this as a warning to anyone considering GOL Vector. A salesman named ******* ******* came to my home under the pretense of a routine check-up, which I later learned was not true. It was his first day, he was extremely nervous, and he had to call his manager on ************ to talk through every step.He originally quoted me around $75+/month, and I told him I wasnt interested. He then claimed he could help me out by giving me a five-year contract rate of $50/month, and assured me multiple times that there was no commitment and that I could cancel anytime if life changed. I verbally agreed based on those terms.When it came time to sign, he explained the e-sign document as simply acknowledging that I already had their equipment not that I was locking into a five-year contract. I trusted what he said and didnt realize I was signing a long-term agreement. That is on me for trusting him, but it does not excuse deceptive sales tactics.Later, when I contacted their cancellations department, I spoke with *****, who informed me I had no option to cancel whatsoever. She said my only choices were:***** off the full five-year contract 2.Move it with me (I dont need it where Im moving)3.Force the next tenant to take over the system She also said the owner, ***** ******, would hold me to the contract no matter what and would not allow ************* a disabled ************ veteran, a husband, and a new father trying to cut unnecessary expenses after my wife just gave birth four weeks ago, this whole experience has been stressful and disappointing. Im trying to downsize and save money, not get trapped in something I was told was flexible.This was deceptive, misleading, and absolutely not how you treat customers or anyone.There are plenty of honest alternatives like Ring, Vivint, or other companies that are transparent about their pricing and dont send salesmen into no-soliciting neighborhoods pretending to be technicians

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