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Find a Location

Good Time Auto Care has 1 locations, listed below.

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    Business ProfileforGood Time Auto Care

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6440 Highway 42, Rex, GA 30273-1729
    BBB File Opened:
    6/2/2021
    Contact Information

    Customer Contact

    • Chou Vang

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/12/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I took my vehicle in for an inspection and the proprietor/mechanic informed me that the reason my vehicle light was on was due to needing a new transmission. After performing the labor and being compensated for replacing the transmission that same service light came on again. I then took it back to the shop and ***** then retracted his original assessment and said that I simply needed to change my sensor. The parts and labor for the transmission was about $3500 (receipt attached), however the sensor was only about $200 (receipt attached) the mechanic ***** is refusing to refund me for the transmission or show proof whether or not I actually needed a new transmission. I am requesting a full refund as well as a new transmission.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andrea M

    1 star

    10/29/2021

    Bought two cars with previous diagnostic results after an oil change showing no engine issues prior to services. My wife who possesses no mechanical knowledge of an automobile, went looking for a shop close by to get her oil change. Right afterwards a severe oil leak ensued. Normally i would take my car to my usual shop for my oil change myself.
    Due to recent events i was unable to take my automobile myself which is why aproximately six months later my wife takes my car to the very same location and unsurprisingly shortly afterwards (2-3 days) I notice an oil leak ensued. Upon returning to Good Time Auto Care to address the situation, they took my car into the bay area and came back with a $2000 quote to fix my issue. I politely asked the manager Ralph on site if he could possibly explain how a leak in four different places could have suddenly ensued after an oil change serviced by them. In a condescending manner Ralph response was to ask me how many miles is on the car. I replied with the milage on the car and proceeded to look at me like i was stupid. In an attempt to educate myself about what could have caused this condition without any warning signs in such short notice, I politely ask again if he could explain more in detail how the dramatic sudden change could have possibly occured mechanically. Once again defensively in a condescending manner, i was told if i think my car was tampered with.. i can get an second oppinion and take them to court. I politely walked away. I did not hesitate to address this issue because ive heard that some shops have been known to cut corners creating the need for owners to replace their engine. So in all, I did recieved the cheapest oil change around, and a quote to replace my motor came with it.

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    BBB Atlanta & NE Georgia

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