Business ProfileforGood Time Auto Care
At-a-glance
Related Categories
Business Details
- Location of This Business
- 6440 Highway 42, Rex, GA 30273-1729
- BBB File Opened:
- 6/2/2021
- Contact Information
Customer Contact
- Chou Vang
Customer Complaints
4 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
02/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Andrea M
10/29/2021
Due to recent events i was unable to take my automobile myself which is why aproximately six months later my wife takes my car to the very same location and unsurprisingly shortly afterwards (2-3 days) I notice an oil leak ensued. Upon returning to Good Time Auto Care to address the situation, they took my car into the bay area and came back with a $2000 quote to fix my issue. I politely asked the manager Ralph on site if he could possibly explain how a leak in four different places could have suddenly ensued after an oil change serviced by them. In a condescending manner Ralph response was to ask me how many miles is on the car. I replied with the milage on the car and proceeded to look at me like i was stupid. In an attempt to educate myself about what could have caused this condition without any warning signs in such short notice, I politely ask again if he could explain more in detail how the dramatic sudden change could have possibly occured mechanically. Once again defensively in a condescending manner, i was told if i think my car was tampered with.. i can get an second oppinion and take them to court. I politely walked away. I did not hesitate to address this issue because ive heard that some shops have been known to cut corners creating the need for owners to replace their engine. So in all, I did recieved the cheapest oil change around, and a quote to replace my motor came with it.
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