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Business Profile

Online Retailer

Power IN Black Tee's

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 28 total complaints in the last 3 years.
  • 28 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/12/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered 4 shirts- 2 as Valentines gifts, on January 24th. Today is February 12th. Order still shows processing with no updates. Reached out 3x via email with no response. Business has taken my money with no intent to actually deliver product.

  • Initial Complaint

    Date:01/23/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered 2shirts from Power in Black on 01/02/25, the payment was immediately taken from my account. I have sent a follow up email asking what the status was of my order, of no good reason given, I have not received my package or response, is this a SCAM, u can make 2 t-shirts in 5 minutes. I would like to either have my package or money back expeditiously

  • Initial Complaint

    Date:01/23/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased t shirts on January 4th and never received them. I reached out to this business for a refund and never got a response. My money was taken and goods were never received.

  • Initial Complaint

    Date:01/06/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed order on Dec12,2024 for 4 HOODIES TOTAL$134.25 RECEIVED EMAIL AFTERWARD WITH ORDER NUMBER PIB667897 ALSO STATING I WILL RECEIVED ORDER WITH ***** BUSINESS DAYS SO I GO BACK ON WEBSITE ON DEC ********************************************************************************************************************************** SAME DAY DEC 17 AKING WHY I HAVE NOT RECEIVED TRACKING NUMBER YET AND BASICALLY CUSTOMER SERVICE SAID ILL RECEIVE TRACKING NUMBER WHEN IT SHIPPED TODAY IS DEC 29 THE DAY WEBSITE STATE I SHLD RECEIVED MY ORDER STILL I HAVE NOT RECEIVED TRACKING NUMBER SO ***** BUSINESS DAY WILL BE TOMORROW SO I EMAILED COMPANY LET THEM KNOW IM NOT SATISFIED WITH NOT RECEIVING A TRACKING NUMBER AND MY ORDER DID NOT COME AS WEBSITE STATED ***** BUSINESS DAY SO CANCEL MY ORDER AND ISSUES MY REFUND BC THIS IS POOR BUSINESS

  • Initial Complaint

    Date:12/09/2024

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order placed November 20, 2024. Card drafted immediately. Received order confirmation (attached). Order status has never changed since placed. Never processed or shipped. Sent email follow-up received standard we will get back to you...high email volume. No follow up. I am leaving town and do not need Christmas t-shirts in January. I want a refund.

    Business Response

    Date: 01/06/2025

    This order was shipped and delivered.

    The tracking information is here - **********************************************************************************

  • Initial Complaint

    Date:11/27/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered 3 or 4 shirts about a month ago and they never came. I have emailed these people 5 or 6 times and they won't answer or return my calls. They owe me almost $100 and I want my money back.

  • Initial Complaint

    Date:11/26/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased 6 We Are Family Christmas tshirts on November 7, 2024, order number PIB663065 for $111.48. The site boasted a ***** day shipment. I checked the ************* still has not been shipped out. Since its in process I cant request a refund, but I want one because they wont be here in time for the event!

  • Initial Complaint

    Date:11/19/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Have ordered from them in the past and received items without any issues and on time. Placed an order of 3 sweatshirts on October 22. Received confirmation of order and money was drafted from my account immediately after placing order. Their policy is that orders are shipped ***** business days after being placed. As of this complaint, it is 18 business days and my items still have not shipped. Sent an email about a week ago to only receive a confirmation of receiving that correspondence and a general response of them receiving a high volume of emails and it will be answered in the order it was received. Money taken from my bank account, order has not shipped and no communication or update given.

  • Initial Complaint

    Date:11/18/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order on Oct 19. Their shipping times are ***** business days. It's now been 21 business days and my order still hasn't shipped nor will they answer emails regarding my order.

  • Initial Complaint

    Date:11/13/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Never received my product i ordered and paid for October 13th,within the last week after numerous emails I finally got a date for ************* has been changed 4 times,I want my product

Power IN Black Tee's is NOT a BBB Accredited Business.

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