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Business Profile

Collections Agencies

Capital Mediation Group

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Capital Mediation Group's headquarters and its corporate-owned locations. To view all corporate locations, see

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Capital Mediation Group has 3 locations, listed below.

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    Customer Complaints Summary

    • 35 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/29/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ******** calling asking for my social security number about an account I have never heard of.

    • Initial Complaint

      Date:07/23/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Me and my husband have been receiving calls from a company called Coastal Capital Mediation Group. They leave threatening messages over and over. They claim that I owe for a loan that I had opened with ********* and that they were contacting me before sending this over to a court for judgement. I told her to go head as I have no loans or credit cards. Her name was *****. She was rude and hung up on me. I called back and left a voicemail for them to put me on their do not call list and that if they continue calling me or my husband that we will seek suit against them for harassment.

    • Initial Complaint

      Date:07/13/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In 2009 I took out a loan with a company who was automatically debiting my bank account for the payments. After several payments, I lost my job and called them to explain the situation and see if they would work with me and stop debiting my account so that it didn't get overdrawn. They refused and my account proceeded to get overdrawn multiple times. I was able to get my bank to stop processing the charges, but the damage had already been done. Years went by and I didn't hear anything about that account and then a few years ago some debt company purchased the debt and tried to threaten me into paying it off. I refused and eventually they sold the debt off to another company. Now it appears that Capital Mediation Group owns the debt and is being very persistent, even calling other people in my family in an attempt to scare us into paying off this debt that I will never pay. It is past the statute of limitations and this has not ever been on my credit report and still is not. They have no ground to stand on and are harassing me and my family and need to stop.

    • Initial Complaint

      Date:06/27/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Scam scam scam....liars also go by coastal capital services. Tell you that you're part of a court case...ask for social security number, try to intimidate by saying your name and birthdate. Scum of the earth trying to rip people off

    • Initial Complaint

      Date:04/25/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I keep getting calls from Coastal Capitol Mediation Group. They leave a message and if I try to call them back I get no answer. I filed for bankruptcy in 2020 and company is trying to say that account that was discharged in bankruptcy is still valid and I will be getting a summons if I do not work with them. I have no past bills since the bankruptcy. They call from multiple numbers

    • Initial Complaint

      Date:04/24/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company calls me daily multiple times. I'm fed up with it! They ask for money on a debt I do not own. They have been asked to stop calling and I've even blocked them. I'm on the do not call list and they still get through. They are very rude and make threats! I'm keeping track of each phone call so I can file a case against this company! Someone needs to shut them down!

    • Initial Complaint

      Date:03/13/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company Coastal Capital mediation group, calls everyday harassing me. I don't owe anything, I have no outstanding debt. When I called the one time they said I have a GAP card they are calling about. I told them send me paper work I have to sign for they hung up on me. I blocked them but the calls keep getting through and leaving me messages. I want these calls stopped, this is harassment.

    • Initial Complaint

      Date:02/06/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Costal Mediations Group keeps harassing me from debit I do not have. They keep calling with random numbers and harassing family members.

    • Initial Complaint

      Date:11/16/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I would like them to stop calling me, threatening me and misrepresenting themselves as a law firm and govt agency. The debt they are trying to collect is a debt that was settled long ago. I have informed them of this several times. I'm concerned that they have my personal and financial info because the come across as scammers.They continue to call several times a day.

    • Initial Complaint

      Date:11/15/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They call every day with Threatening messages. They call with my madame name and my last 4 of my social. There is no such thing as this debt. I would like them to stop calling

    Capital Mediation Group is NOT a BBB Accredited Business.

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