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Average of 47 Customer Reviews
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Review fromKelly M
Date: 10/11/2025
1 starTerrible company to do business with as a consumer. They wont communicate with you even though it is your policy. And they do everything they can to deny your claims rendering wrong the policy worthless. I have had other auto warranties and this one is by far the worst.Review fromTabrika M
Date: 09/26/2025
1 starI purchased a vehicle in June and it broke down in August after making the 2nd payment. Filed the claim and it was determined to be the motor. *** had me pay $250 to the repair shop for tear down. After the adjuster visited the shop, they want the motor torn all the way down. Which would cost me $1000. The claim has not been approved so if it is denied I am out of $1250! Keep in mind I have been without a car for a month paying for a rental out of pocket. The communication between this company and its consumers is horrible. This insurance was a waste of my money and I am honestly going to see how can I have it removed. I need some type of reinburstment.
GWC Warranty
Date: 09/29/2025
Thank you for forwarding these comments to us.Review fromRita F
Date: 08/26/2025
1 starI bought a used truck and got a way with this company now my truck is in the shop I have to pay ******* to get it fix I call them to see what it covers i talk to a nice lady name **** and she told me to have the shop to call back and see what it cover ,so they did call back and nothing is cover so I do not know why they sell there warranty and it does not cover anything so I call back and talk to this other lady and I asked her that I want to cancel it I still have one more year to pay on it and she said the only way it could be cancel is if the truck is stolen or repo or total lost .I believe this is not right why the offer it to us and we can not cancel it or helps us with our car please people do not be a foul like me and get exttra warranty because it wont cover nothing only us giving them money for nothingGWC Warranty
Date: 10/03/2025
Thank you for forwarding these comments to us.Review fromErica G
Date: 08/25/2025
1 starDO NOT GET THIS WARRANTY. I purchased a truck and they included this warranty to convince us to buy. In a week it stopped working. My husband and I have dealt with them for over a month and they denied the claim for no good reason. The issue is covered under warranty but they just straight up said NO. They are trash and will not cover anything. They make up things as they go.Review fromEdward Y
Date: 08/04/2025
4 starsI paid $2,000 dollars for a warranty with GWC Warranty, I purchased the power train warranty. I had my car 9 months before the frame broke and engine went out . I took the car to the shop for repairs they said I needed a motor , *** refuse to honor the warranty.I purchase power train and engine is on the contract to be covered.They had me send in the service records and recipe on oil purchases,they didnt see any receipt from April to June so they claim we neglect the vehicle and they refused service .My vehicle been at the shop months .the shop wants they $1,000 and I still owe car notes , I want all my money back form GWC Warranty and all my money a paid in total for the vehicle.i only had this car nine months ******* miles was on this car when I purchased it .GWC Warranty
Date: 10/03/2025
Thank you for forwarding these comments to us.Review fromDemerist W
Date: 06/17/2025
1 starCompany is below a one star. I purchased a warranty on the car a recently bought. Haven't had it for a month and my tire ride broke. I paid 2k for the warranty and these people are telling me I'm not covered for the parts that broke. I would advise any and everybody not to deal with or get a warranty from these people .Review fromAllan P
Date: 06/02/2025
1 starQuite obviously they don't know the difference between power train and wear items.I just had a claim denied from an engine *********** says timing chain,cover and gasket need ***lacing.$2700!Denied!I feel almost violated by the dealer who sold this.The *** was rude and talked like I didn't know anything. She did say the timing chain is a wear item though. 35 years car ownership and *** never had a timing chain wear ****** is a part ********** son is a tech for an unaffiliated dealership and said these items are always covered because its powertrain.The engine can't run without them.Review fromThomas B
Date: 05/09/2025
5 starsI recently purchased a used *** and, so far, my experience with GWC Warranty has been positive. Shortly after taking delivery, I encountered two significant parts failures, but *** stepped up, authorizing the repairs and covering the costs exactly as outlined in my agreement. A special shoutout to ******, who heads up the claims team. He reviews claims promptly and approaches every case with an open mind. His thoughtfulness, fairness, and commitment to interpreting the contract properly make all the difference. He makes sure claims are handled correctly and customers get the coverage theyre entitled to. Based on my experience so far, I appreciate GWCs professionalism and reliability. If you're considering an extended warranty, theyve demonstrated a strong commitment to standing behind their agreements.Review fromMelody N
Date: 04/30/2025
1 starCanceled my claim because I brought another car in January and here it is April and getting the run around more than four months later and still trying to get a refund for a gap cancellation. Ive been told it was mailed days passed called back than another *** to is that they were processing it weeks added than called back now their telling the dealer it has been added as a credit and the next policy would take care of that refund but the company doesnt use them for gap insurance because of bad reviews and how they are going about refunding customers but I all they still hold people money so this is basically stealing. Ive got emails of the run around since January proof.Review fromMatthew L
Date: 04/28/2025
1 starWARNING DO NOT DO BUSINESS WITH GWC WARRANTY!!! It is a scam. **************** can provide no answers, they translate repair shop's words to mean whatever they want and don't cover your repairs. It isn't worth it. RUN from GWC WARRANTY... RUN!!!
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