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Business Profile

Computer Repair

Reboot Computer Co

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/29/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    10/02/24 I brought my PC in to have it diagnosed. I told tech "MD" the error messages that I was receiving. He told me that there was nothing that could be done to repair it and that it was simply a matter of my PC being old. He sold me a refurbished PC and new (inferior) keyboard. I took my PC to another repair shop for a second opinion. As it turns out I only needed to buy some new RAM cards.I've tried contacting Reboot Computer many times over the last month, with no reply.

Reboot Computer Co is NOT a BBB Accredited Business.

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