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Find a Location

Direct Mail Processing, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDirect Mail Processing, LLC

    Direct Mail Advertising

    At-a-glance

    Customer Reviews

    1.15/5stars

    Average of 71 Customer Reviews

    Customer Complaints

    37 complaints closed in last 3 years

    15 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Direct Mail Processing (DMP) is a company that provides mail services to commercial entities that market products and services to the public. DMP acts as the intermediary between marketing companies and mail houses that send and receive consumer mailers. The company has indicated to BBB they do not sell or endorse the products or services referenced in the mailers.

    ADDITIONAL COMPLAINT INFO:
    Complaints on file with BBB allege consumers believe the mailings may be from a government agency, and may be marked as "Second Notice" or "Time Sensitive." Other complaints allege consumers are asked for personal information in order to receive funeral benefits or life insurance. Consumers should understand that any information provided by the government is free of charge and can be found by contacting the government agency that regulates the industry, such as your State's insurance commissioner or attorney general. BBB encourages consumers to research the company making the offer prior to accepting any solicitation, and check with BBB to determine if the company has a positive marketplace track record.

    To assist consumers with receiving less marketing material from Direct Mail Processing, DMP has responded to consumer concerns with the following: We understand that receiving unwanted mail can be frustrating. To aid consumers, mailers processed by DMP include Opt-Out instructions (by phone and/or online http://dmpoptout.com/).

    In addition, BBB advises consumers can opt out of receiving unsolicited mail, phone calls and email for credit or insurance offers by visiting www.optoutprescreen.com.

    Business Details

    Location of This Business
    2900 Delk Rd SE STE 700-246, Marietta, GA 30067-5320
    BBB File Opened:
    8/1/2017
    Years in Business:
    6
    Business Started:
    6/26/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Records Division
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Ms. Shannon T Beekman, Managing Partner
    Contact Information

    Principal

    • Ms. Shannon T Beekman, Managing Partner

    Customer Contact

    • Ms. Shannon T Beekman, Managing Partner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    37 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/24/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Continue mailings that look urgent to open

    Customer Reviews

    71 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    BRIAN U

    1 star

    03/19/2024

    Yes, made to look like a gov't mailing, but the return address off Direct Mail Network should be a giant warning flag to anyone receiving it. Also, the whole "hurry up" schema is also suspect. Finally, no phone number to call pushed the mailed over the edge and right into the circular file.

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

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