About

Direct Mail Processing (DMP) is a company that provides mail services to commercial entities that market products and services to the public. DMP acts as the intermediary between marketing companies and mail houses that send and receive consumer mailers. The company has indicated to BBB they do not sell or endorse the products or services referenced in the mailers.

ADDITIONAL COMPLAINT INFO:
Complaints on file with BBB allege consumers believe the mailings may be from a government agency, and may be marked as "Second Notice" or "Time Sensitive." Other complaints allege consumers are asked for personal information in order to receive funeral benefits or life insurance. Consumers should understand that any information provided by the government is free of charge and can be found by contacting the government agency that regulates the industry, such as your State's insurance commissioner or attorney general. BBB encourages consumers to research the company making the offer prior to accepting any solicitation, and check with BBB to determine if the company has a positive marketplace track record.

To assist consumers with receiving less marketing material from Direct Mail Processing, DMP has responded to consumer concerns with the following: We understand that receiving unwanted mail can be frustrating. To aid consumers, mailers processed by DMP include Opt-Out instructions (by phone and/or online http://dmpoptout.com/).

In addition, BBB advises consumers can opt out of receiving unsolicited mail, phone calls and email for credit or insurance offers by visiting www.optoutprescreen.com.