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Business Profile

Liquidators

Pony Express Liquidation Mart

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/05/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We bought a stackable from pony express liquidation we've been waiting three months to get my stackable fixed through USA appliance witch **** who owns pony express liquidation who's brought ********** units to my home witch all 3 have had same problem it's under warranty and USA appliance out of ******* has sent 2different tecks to my home who didn't know what they were doing one came out said it was my electrical current has that fixed well ordered the heating element for dryer n still after 3 ,months I keep getting blowed off by both companies I have finally told them to come get the machine I wasn't a refund back for the stackable n I'm getting blowed off by him to I've been dealing with both these companies and all I get is blowed off after spending ******* with them. The stackable is under wRanty and still can't get it fixed or a refund I'm fixing to call n make a police report again **** in ********** theft by conversion he won't replace unit or give my money *********** supposed to come get machine but refuses to be delivered it he's supposed to come back n get it n give me my money back I've been blowed off on this matter for 3 months now now I can't get any help for either issue I wish someone will help me with this poo problem

Pony Express Liquidation Mart is NOT a BBB Accredited Business.

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