Customer ReviewsforRiverside Ford-Lincoln

Amber: This is the email I sent you yesterday. I have called you two times, responded to your Facebook post (you have since hidden the post from me) and emailed you twice. You have not responded to anything. 

Amber,

I've called you a couple times as well as emailed you about an incident at Riverside Ford yesterday. We both know there is a lot more to the story than your post on Facebook leads people to believe. You paid for a basic and simple oil change and no other services were performed, but we did recommended tires. Your truck is heavily modified and has parts that have been cut out as well as added. The “damage” you're referring to is not damage that could have been done here. We did not encounter anything in relation to your A/C, but whoever modified the truck could have when they cut the bumper, removed the parts that protect the undercarriage from road hazards, and removed the active shutters. An aftermarket turbo intercooler was added as well. The issues were shown to your friend, who proceeded to become verbally aggressive towards everyone he encountered. Derogatory and abusive language on his part is why he was asked to leave. We don’t have to tolerate abusive and offensive language. We even offered to tell you what was wrong with the truck, at no charge to you. As for the claim that we damaged it on purpose, that's absurd. That is false and unappreciated. We wouldn't even be able to repair it because it is so far from factory standards. I consider your Facebook post to be defamatory – I can no longer see it, but I do have a screenshot of it.