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Find a Location

Atlanta Used Cars, Inc. has 1 locations, listed below.

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    Business ProfileforAtlanta Used Cars, Inc.

    Used Car Dealers

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4430 Lawrenceville Hwy NW, Lilburn, GA 30047-3449
    BBB File Opened:
    9/1/1987
    Years in Business:
    36
    Business Started:
    8/1/1987
    Business Incorporated:
    2/22/2001
    Type of Entity:
    Corporation
    Alternate Business Name
    • Atlanta Used Cars Center, Inc.
    Business Management
    • Mr. Adeel Shad, President
    • Mrs. Vzma Shad, Owner
    • Mr. Behzad Nazari, Director of Compliance
    Contact Information

    Principal

    • Mrs. Vzma Shad, Owner

    Customer Contact

    • Mrs. Vzma Shad, Owner
    Additional Contact Information

    Fax Numbers

    • (770) 717-1160
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/22/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I was shopping around for a car. I wanted an *********** got pre approved through my ************* After searching for used car dealerships through them this was the first place that I went to on the afternoon of 12/9/23. I met with a sales rep named *********** (*****). After I test drove the car I told ***** that I was still shopping around but I would get back with him in a few days on my decision. He said that he would need a $500 deposit to hold the car for a week. He said that the deposit would go towards my down payment if I decided to buy the car but that it would be refunded if I chose not to buy the car. I decided to put down a deposit on the car while I was still shopping around but I shouldn't have & I regret doing so. On the morning of 12/12/23, barely 3 days later, I told ***** that I will not be purchasing the ******* asked for the refund on my deposit. ***** refused to give me my refund back & he used an excuse that he had to turn away customers from the car all weekend.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Steffon S

    5 stars

    03/17/2023

    I wish I could give 10 stars!! What an awesome car lot. I recently bought a car there. when I purchased the car I was informed by the finance manager, ******, that used cars are sold "as is". He then stated that they still stand behind any vehicle they sell for a reasonable time, regardless. Shortly after purchase my engine light came on. I informed the car lot and they told me to bring it in, they would "take care of it". I brought it in a couple different times. They couldn't figure out the problem. Eventually told me to take it to the dealership. Mine you,,,, this is a ********* Everyone knows, ******** + dealership = money... I went to the dealership and was told I needed camshaft replacement. Obviously several thousands of dollars worth of work.. I spoke with ****** and was blown away that these people were standing by they're word and covering the cost of the repair.It is rare for a business to show such professionalism and integrity.I feel nothing but the need to express gratitude. Thank you guys for taking care of me. When the time comes for me to buy another vehicle, I will definitely be back. In the meantime I will refer everyone I can..

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

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