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Business Profile

Mens Clothing

MANBRAVE.COM

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mens Clothing.

Complaints

Customer Complaints Summary

  • 37 total complaints in the last 3 years.
  • 37 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/20/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a product from this company and they sent the wrong items. I asked for them to send the correct items or refund my money and I have not heard back from them. I would like my full refund please

    Business Response

    Date: 04/01/2025

    We did contact the customer via email to give the best solution by offering a partial refund and keeping this order.

    Customer Answer

    Date: 04/01/2025

     
    Complaint: 23091412

    I am rejecting this response because:

    Sincerely,

    ******* ******

  • Initial Complaint

    Date:03/13/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought what was supposed to be an electrically driven V8 model assembly kit. There are pictures and videos of examples of a working, moving miniature V8 model on the product page. When the item arrived, it was nothing more than a cheap resin mold of a V8 engine. When I investigated for myself, I found that the pictures and videos used were taken from another business who sells the real thing. The real product is sold on ****** under the store name Enginemodelkit

  • Initial Complaint

    Date:03/12/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On February 12, 2025 I order a Teching 4 cylinder engine model through a ******** link. That link sent me to the the BrightBuy site and I proceeded with my order. Later that day I recieve email confirmation that stated I had ordered :LIMITED EDITION ??Teching V8 Car Engine Model Kit Qty: 1 STYLE: 4-CYLINDER BUY MORE SAVE MORE: BUY 1 Shipping Address ***** ******** ************************************************************************************************** ********** **************************** Payment Paid on: Feb 12, 2025 Sub total: $36.95 Shipping fee: $4.95 Total: $41.9 The product that arrived on March 10, 2025 is not the model kit that I ordered. . It is a poorly designed piece of pot metal junk with no moving parts and barely resembles the Teching engine model kit. Further, the paint job is horrible. I can send pictures, if you need ******* this point, all I want is a refund and to report this business for fraud.

  • Initial Complaint

    Date:03/11/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    What was received was small plastic broken toy, what was advertised and ordered was an actual v8 engine kit that they showed parts and a demo of putting it together and it ran

  • Initial Complaint

    Date:03/07/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Feb 26th placed an order for $35.84. The payment posted to my credit card but I have received no further correspondence from seller. I have an address for them on the order form as Lilburn, **; but info on credit card has address in ********.

  • Initial Complaint

    Date:03/06/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered a model engine kit that you can build and it moves and runs mechanically as a real motor would. Item received was a spray painted cast engine that is not functional or moving.

  • Initial Complaint

    Date:03/06/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to this website and purchased a bra on February ******* was finally delivered on March 1st I believe. It is not made well and does not fit by any means to my specifications. And it cannot be fixed because it's made for somebody at least 5 to 6 in taller than I am.Their website says they take full responsibility if not satisfied. Picture attached. Which in my mind means full refund. Instead they want to give me half of my money back and let me shop for 50% off at a different site that I will never go to. This is not an acceptable resolution.

  • Initial Complaint

    Date:02/20/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business has no way to get ahold of them, no phone number provided, only an answer 3 questions and we will get back to you. I reply request a return refund over and over and over and only get a email back saying we havent heard from you when I have all the email threads replies. Their website states refunds returns within 45 days. I reached out to them on day one! Can you provide a phone number with for this company manbrave.com ?******* ******* ************

  • Initial Complaint

    Date:01/31/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered from ellymuse bras on Jan.7,still no package of items ordered received up to now, all communications are done through emaiils as no phone ***** provided All are done through email ,was given 2 tracking numbers at different times ,1 forUSPS & 1 from GOFO, but both numbers are invalid numbers.I let them k ow that both numbers are incorrect, response was to go to Gmail of what? I don't have the address to send the email to,so I sent a reply to ask for the ***** company name. received an email that i would be contacted in 24 hours. I feel that I am given the around

  • Initial Complaint

    Date:01/30/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made a purchase from this company, the product did not fit, I asked for a refund and I have heard nothing, and a Refund has not been issued. I do not wish to replace or order anything else from this Company.

MANBRAVE.COM is NOT a BBB Accredited Business.

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